Alan
Operations Coordinator - Canadian Market
Toronto, ON, Canada
Sponsorship not specifiedDetected 113 days ago
ResearchMentoring
About the role
- But that's exactly how healthcare works today.
- Health is a universal right, and we believe this right can only become real when it's coupled with prevention.
- It's not solely a question of willpower.
Responsibilities
- Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.
- So we are building the new standard in prevention insurance.
- We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers.
Requirements
- we trust Alaners to take the holidays they need, and no pre-approval is required.
Nice to have
- Owning the entire monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
- You have at least 2-3 years of experience in a fast paced environment (start-up and scale-ups where you have to wear multiple hats is preferred)
Skills
- Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- You are highly organised with exceptional follow-up skills, with strong attention to details
- You are able to work and learn independently in a fast-paced environment
Compensation
- For this opportunity, we are aiming to hire within the A2-B1 salary range https://alan.com/en/careers/a/salary-equity.
Benefits
- HEALTH CAN'T WAIT.
- We need to stop treating health as something we repair and start treating it as something we build, every day.
- It's the healthcare system itself that needs to work for everyone, in a sustainable way.
- At Alan, coaching isn't just a perk - it's core to who we are.
This listing is sourced directly from Alan's careers page and normalized into a canonical job model.