C3EL
Space Development Agency (SDA) NOC Technician
Hill AFB, UT · Mid
No sponsorshipDetected 140 days ago
CybersecurityExcelCiscoLoad BalancingNetwork MonitoringLeadershipCommunicationMicrosoft Office
About the role
- Job Title: Space Development Agency (SDA) NOC Technician
Responsibilities
- Create and update tickets.
- Support the fault isolation process.
Requirements
- Demonstrated experience in network monitoring, troubleshooting, and service restoration.
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
- Proficiency in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.
- Ability to work in a 24/7 operational environment, including rotating shifts.
- Experience in a Tech Control Facility (TCF) or Cyber Transport environment.
- Experience working in a Telco Network Operations Center (NOC), including inside and outside plant operations.
- Background in circuit actions and coordination with telecom vendors.
- Familiarity with IP architecture and network design principles.
- Proficiency with Microsoft Office Suite applications, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
- CCNA (Cisco Certified Network Associate);
- JNCIA-Junos (Juniper Networks Certified Associate);
- F5 Networks Certified Technical Specialist;
- ITILv4 (Information Technology Infrastructure Library, Version 4).
Skills
- Restore networks and service to full operation.
- Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs.
- Identify failures that are attributable to a different causes and impacts.
- Conduct reroute and normalization of services and circuits due to outages.
- Reroute routine circuits within 24 hours of notification, documenting reroute in the configuration management database (CMDB).
Company info
- C3EL is seeking a cleared professional to support our mission at Hill AFB in Utah.
- This Network Technician will support the Space Development Agency (SDA), providing 24/7/365 technical and operational support as part of a high-visibility, mission-critical Network Operations Center (NOC).
- Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations.
- Support all customers to include providing global situational awareness support.
Visa & Work Authorization
- Security Clearance: Secret
This listing is sourced directly from C3EL's careers page and normalized into a canonical job model.