Zayo
Solution Engineer
United States
Sponsorship not specified$76k-$100kDetected 14 days ago
ReactProject ManagementSalesLogisticsCustomer SupportElectrical EngineeringTCP/IPVPNSD-WANVoIPCommunicationMentoringPublic SpeakingMicrosoft OfficeFiber Optics
About the role
- Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
- Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access.
- Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Responsibilities
- Drive sales by providing technical sales support.
- Through coaching and technical sales, drive sale closure to shorten sales cycle and ensure sales goals and objectives are achieved.
- On behalf of Account Executives, ensure completion of all appropriate paperwork, processes and systems in support of customer network design and contract completion.
- Zayo is seeking a Solutions Engineer to be primarily responsible for providing coaching and development to Account Executives, and providing technical support throughout the sales process.
- participating in sales appointments, assisting in the preparation of Requests for Proposals, providing guidance and counsel throughout the sales process, and ensuring complete and accurate completion of design documentation and contract paperwork in support of c omplex agreements.
Requirements
- Bachelor's degree in computer science, engineering, or related field.
- Minimum of five (5) years of experience in technical sales engineering/support role(s) within the telecommunications industry (ideally ISP, CLEC, ILEC, VAR, or MSO).
- Experience with SD-WAN is required.
- Expert-level technical skills with LAN and WAN technologies are required.
- Proficiency in Microsoft Word and Excel.
- Ability to handle ambiguity and anticipate and quickly react to changes in a fast-paced environment.
- Experience developing and/or delivering technical training programs.
- Ability to create technical designs and diagrams of customer solutions.
- Strong technical presentation skills (development and delivery).
- Excellent project management skills.
- Excellent verbal and written communication skills, including explaining technical concepts to laypersons in simple, understandable terms.
- Consistent focus on results and goal achievement.
- Strong teamwork skills.
- Preferred Additional Qualifications:
Nice to have
- Experience in the financial industry, understanding the complexity and trends in networking.
- Internet technologies, functionality, and services.
- Security knowledge, including DDoS and SASE.
- Familiarity with voice services (e.g., SIP, Unified Communications) and managed services.
- Business continuity/disaster recovery concepts.
- Networking protocols (emphasis on Layers 1, 2, and 3).
- Experience in cloud technologies and their integration with network solutions.
- Knowledge of a variety of transport and Ethernet equipment vendors and models.
Compensation
- $75,500.00 - $100,000.00 USD/annually.
- The base pay range shown is a guideline and reasonable estimate for this role.
- It takes into account the wide variety of factors that are considered in making compensation decisions.
- Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.
- Non- sales roles may be eligible to participate in a discretionary annual incentive plan.
- Sales roles may be eligible to participate in a sales incentive plan.
Benefits
- Provide coaching to the Account Executives in the sale of Zayo products and services to Carrier & Enterprise customers as well as government, education and medical institution customers.
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
- Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
- Benefits, Rewards & Wellness
Company info
- As part of sales process, play key role in the preparation of Requests for Proposals, designing cost-effective solutions and solving prospect configuration challenges.
- Provide customers with solutions that meet their business applications, and ensure protected circuit design, disaster recovery applications, appropriate bandwidth for future growth, etc.
- Translate complex technical requirements into information that customers can understand and respond to.
- Provide regular project updates to internal customers (sales, engineering, technical operations).
- This includes designing and implementing complex data network solutions for Carrier and Enterprise customers.
Equal opportunity
- Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
- If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This listing is sourced directly from Zayo's careers page and normalized into a canonical job model.