Northwestern Medicine
Patient Services Rep Primary Care Full time
Sycamore, IL, United States · Full-time
Sponsorship not specifiedDetected 15 hours ago
ComplianceCustomer SupportEpicPatient Care
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.
- Ensures highest level of customer service is provided to the patients and company representatives over the phone and in person.
- Greets patients as they enter the office.
Responsibilities
- Directs and documents patient calls as appropriate.
- Performs all aspects of daily work in a manner which contributes to and ensures an environment of patient safety and confidentiality.
- Performs business office responsibilities.
Requirements
- Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances.
- Bachelor's degree.
- One to three years prior Physician office experience required
- If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.
Benefits
- from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.
- Performs customer service functions in the medical practice office.
- Please visit our Benefits section to learn more.
- Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus.
- This patient-first approach is what sets us apart as a leader in the healthcare industry.
- As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.
- Working knowledge of medical terminology.
- Files test/procedure results inpatient's medical record after physician has signed off on the results.
- Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol.
- Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Apply directly at Northwestern Medicine →Create a free account for alerts like thisView Northwestern Medicine immigration profile
This listing is sourced directly from Northwestern Medicine's careers page and normalized into a canonical job model.