Working at Signature Aviation
Product Support Specialist II
Longmont, CO, United States · Mid
Sponsorship not specifiedDetected 3 days ago
About the role
- General Purpose of the Job: Provide technical product support for proprietary hardware and software of our point of-sale terminal system, the QTpod M4000, via phone, email, and teleconference support. Essential Duties and Responsibilities: • Provide technical product support to our customers and product distributors. • Provide testing and validation of
- proprietary hardware and software as needed. • Assist customers with and train customers to use our online cloud-based terminal configuration and transaction monitoring software, Siteminder. • Troubleshoot complex technical issues to achieve resolution in a timely and efficient manner; potentially, this may require contacting part manufacturers or
Responsibilities
- Provide technical product support for proprietary hardware and software of our point of-sale terminal system, the QTpod M4000, via phone, email, and teleconference support.
Company info
- Provide technical product support to our customers and product distributors.
- Assist customers with and train customers to use our online cloud-based terminal configuration and transaction monitoring software, Siteminder.
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