EliseAI
Senior IT Manager
New York City · Senior
Sponsorship not specified$150k-$190kDetected 6 days ago
RESTAgentic AICybersecurityComplianceAccessibilityStakeholder ManagementProcurementOnboardingCustomer SupportLeadershipCommunicationCollaborationMentoring
About the role
- This role is ideal for someone who has built or significantly grown IT at a high-growth technology company and is excited to shape the function as the business continues to scale.
- This is a hands-on leadership role that combines strategic thinking with day-to-day execution.
- Establish scalable processes, standards, operational metrics, and best practices
Responsibilities
- Build, Lead & Scale EliseAI's IT Function
- Own the strategy, roadmap, and execution of EliseAI's internal IT function, ensuring it scales alongside the business
- Lead enterprise IT across identity and access operations, endpoint management, networking, SaaS administration, and employee technology
- Build, mentor, and grow the IT team
- Foster a culture of ownership, continuous improvement, and exceptional employee support
- Lead IT Operations
- Own identity and access operations, endpoint management, SaaS administration, networking, office technology, and the employee technology lifecycle
- Own hardware procurement, software licensing, vendor relationships, contract negotiations, lifecycle planning, and the IT budget
- Drive Automation & Operational Excellence
- Identify opportunities to automate manual work and improve how IT supports the business through workflows, integrations, AI-powered solutions, scripting, and internal tooling
Requirements
- 6-8+ years of experience in IT Operations, Systems Administration, or Internal IT, including experience leading IT teams in a startup or high-growth technology company
- Experience supporting both macOS and Windows environments, with strong expertise in endpoint management, networking, SaaS administration, and identity operations
- Experience owning employee onboarding, offboarding, identity provisioning, access management, and device lifecycle processes
- Experience leading cross-functional IT initiatives, enterprise software implementations, and company-wide technology rollouts
- Experience managing hardware procurement, software licensing, vendor relationships, contract negotiations, and IT budgets
- Strong customer service mindset with a high degree of ownership and comfort serving as the escalation point for critical IT issues
- It's not often that you can get in on the ground floor of a funded (unicorn!) startup that's scaling so fast.
Compensation
- The salary range for this role is $150,000 - $190,000.
Benefits
- In addition to the growth and impact you'll have at EliseAI, we offer competitive salaries along with the following benefits:
- Equity in the company
- Medical, Dental and Vision premiums covered at 100%
- Fully paid parental leave
- Commuter benefits
- Fitness & home services stipend to cover part of your expenses so you can focus on what matters
- Unlimited vacation and paid holidays
- EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package.
- Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
Company info
- This role is ideal for someone who enjoys building, developing people and creating the operational foundation that supports the company's next stage of growth.
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This listing is sourced directly from EliseAI's careers page and normalized into a canonical job model.