Denver

Library Assistant II - Circulating Services

Downtown Denver · Mid · Contract

No sponsorship$20k-$25kDetected 4 days ago

Customer SupportResearch

About the role

About Our Job The Denver Public Library (DPL) isn't just a place to borrow books; it's a vibrant, essential hub for our diverse city.
As a growing urban library system with 28 locations and over 4 million annual visitors, we're deeply woven into the fabric of Denver.
Join a team where your values align with your work.

We work to change inequitable practices, structures and policies, and attitudes that drive them, to provide opportunities for every person in our community to thrive.
A demonstrated commitment to developing and maintaining a welcoming environment for a diverse customer base.

One year of customer service experience that included working on a computer.
A second language fluency is a definite plus
Don't let a "checklist" hold you back!
Research shows that women and other underrepresented and historically marginalized groups often self-select out if they don't meet every qualification.
Your excitement for this work matters just as much as your resume.
The Denver Public Library's branches are the arms to the community-each a unique reflection of the dynamic, diverse communities we serve.
The Central Library is located in a busy metropolitan area with no free parking available.
We do offer a complimentary RTD Ecopass with easy access to public transportation.

As a growing urban library system with 28 locations and over 4 million annual visitors, we're deeply woven into the fabric of Denver.

Four (4) Medical Plans, Dental, Vision Insurance
Pension Plan for Life (employee contributes 8.45%, employer matches at 17.95%) and 457 (b) Retirement Plan
PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays
CARE Bank, Family Leave Benefits
Learning and Development Opportunities; Courses and Career Development Resources
Ability to interpret, communicate and present information to a diverse audience with experience explaining services to customers of varying ages and education levels.
An equity-driven approach to team dynamics with the ability to creatively solve problems, negotiate, and handle stressful situations in a positive manner.

We are neighbors.
We foster relationships, listen and act to build and strengthen our community.
Excellent interpersonal skills, positive attitude, cultural sensitivity, compassion and a sense of humor when working with customers and colleagues of all ages and backgrounds.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

This listing is sourced directly from Denver's careers page and normalized into a canonical job model.