Oscar Health
Associate Director, Claims Documentation & Learning
Dallas, Texas, United States · Director · Full-time
Sponsorship not specified$134k-$176kDetected 13 days ago
Full-Stack DevelopmentLeadershipMentoringWritingClaims Management
About the role
- You will report into the Senior Director, Claims.
- however, our approach to work may adapt over time.
Responsibilities
- Deliver claims training strategy inclusive of material creation, feedback to trainees, and adjustments to improve retention and application of the claims training
- Develop and implement a continuous improvement process for all Claims documentation, training and ongoing refresher trainings as well as curriculum improvements
- Create a system to measure the effectiveness of training programs and knowledge projects in enhancing employee performance
- Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Requirements
- 5+ years of people management and team leadership experience with ability to prioritize, allocate work and manage across multiple high-value projects at once
- 6+ years of working collaboratively with cross-functional leadership teams
- Learn more about how you can safeguard yourself from recruitment fraud here.
Nice to have
- Operational improvement certification
- Green or advanced belt certification
- Bachelor's or Master's degree in related field
- BSN or Clinical experience
Compensation
- The base pay for this role is: $134,136 - $176,053 per year.
- You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
- Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.
Benefits
- We're hiring an Associate Director, Claims Documentation & Learning to join our Claims team.
- Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members.
- We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.
- Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.
- Full-time employees are eligible for benefits including:
- medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
- Develop and maintain detailed process documentation, including standard operating procedures (SOPs), work instructions, and guidelines related to healthcare claims processing specifically.
- Stay abreast of industry trends, best practices, and emerging technologies in learning and development
- application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
Company info
- Build, coach, and lead a team that take tremendous care of our internal and external customers, maintaining or improving culture and employee satisfaction
Equal opportunity
- Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation.
- Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
- Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation.
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This listing is sourced directly from Oscar Health's careers page and normalized into a canonical job model.