Agilent Technologies

Agilent Technologies

Field Service Representative

Canada-Remote Location-Greater Vancouver Area · Full-time

Sponsorship not specified$88k-$137kDetected 5 days ago
Customer SupportCommunicationProblem Solving

About the role

  • You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions.
  • Our varied product lines include hardware, software and networking products as well as operating systems.
  • Diagnoses and resolves product performance problems.

Responsibilities

  • Services & Support
  • Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software.

Requirements

  • A post-secondary degree within the science field - e.g. chemistry, analytical chemistry biochemistry, biotechnology or equivalent College degree with Work experience.
  • 4+ years of experience in laboratory environment working spectroscopy Experience with troubleshooting and problem solving is essential

Nice to have

  • Experience with the Agilent Instruments is preferred but not essential

Skills

  • https://careers.agilent.com/locations
  • Agilent Technologies Inc. is an equal opportunity employer.

Compensation

  • The full-time equivalent pay range for this position is $87,864.00 - $137,288.00/yr CAD plus eligibility for bonus, stock and benefits.

Company info

  • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
  • Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
  • Train other field engineers and customers in the solutions.
  • You enjoy travelling and visiting customers.

This listing is sourced directly from Agilent Technologies's careers page and normalized into a canonical job model.