Flcancer
Bilingual Operations Call Center Specialist (Part Time)
United States · Part-time
Sponsorship not specifiedDetected 1 day ago
Outbound SalesExcelHRCustomer SupportEHR/EMRClinical TrialsClinical ResearchPatient CareRadiologyResearchCommunicationOrganizational SkillsMicrosoft Office
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- A LITTLE BIT ABOUT FCS Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.
- In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
Responsibilities
- Builds relationships with patients, consumers and co-workers in a virtual setting, typically via the telephone or Microsoft Teams.
- Maintains company equipment according to company guidelines and reports equipment concerns to immediate leader.
- Maintain individual and departmental metrics and KPI's.
Requirements
- Document/update EMR with required information based on standard operating procedure. attend meetings and training sessions and report any changes or concerns to the supervisor.
Nice to have
- Call center experience preferred.
Skills
- Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors and patients.
- Strong emphasis on organizational skills and strong attention to detail and ability and willingness to multi task.
- Ability to deal with data that is of a sensitive and confidential nature.
- Excellent verbal and written communication skills.
- Knowledge of EHR.
- Accountability - Taking responsibility for our actions.
- Commitment & Care - Upholding FCS vision through every action
- Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.
- With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network.
- Come join us today!
Benefits
- 1+ years' experience in the Health Care preferred.
- Schedules patients for medical office/testing/radiology visit appointments.
Company info
- Date Posted: 2026-07-09 Country: United States of America Location: Florida - Remote WHY JOIN FCS At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them.
- Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.
- We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida.
Equal opportunity
- Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
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