University of New Mexico
Program Manager
Albuquerque, NM, US
Sponsorship not specifiedDetected 7 days ago
LeadershipCommunicationProblem Solving
About the role
- Assisting with gathering quality data for the ECHO movement.
- Compiling status reports on trainings and hub/program launches and maintaining team documentation and operational reports.
- Supporting the facilitation of PLTs by preparing training content, coordinating materials, and assisting with session delivery.
Responsibilities
- The University of New Mexico's Project ECHO has an exciting opportunity for a Program Manager to join our Partner Support Team!
- This individual will serve as the operational backbone of this team by coordinating projects, aligning cross-functional efforts, and producing reporting that supports strategic oversight as the organization continues to grow.
- Providing consultation to partners on implementation approaches aligned with the ECHO model.
- Delivering structured iECHO onboarding and advanced training while guiding partners through program setup, including planning timelines and meeting training requirements.
- Providing ongoing consultation and problem-solving support related to iECHO platform use and troubleshooting platform issues.
- Advising partners on best practices for program configuration, session management, and reporting.
- Identifying opportunities to improve partner onboarding and implementation procedures, including refining checklists and clarifying training requirements.
- Serving as a primary point of contact for organizations launching ECHO programs and facilitating connections between partners and the broader MetaECHO community.
- Representing the organization in virtual partner meetings, trainings, and collaborative initiatives at local, national, and international levels.
- Engaging with partner leadership and senior stakeholders to support implementation.
Requirements
- Training partners on ECHO tools used to capture required data.
Benefits
- Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support.
- Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world.
- Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more.
- Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.
- Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work.
- This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement.
- For more information and a brief overview of benefits available please visit Project ECHO Newsroom.
Company info
- We strive to find individuals who can embrace and exemplify these values.
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This listing is sourced directly from University of New Mexico's careers page and normalized into a canonical job model.