AlphaSense

Senior Director, Account Management, Consulting

Remote - United States · Director

Sponsorship not specified$200k-$250kDetected 6 days ago

Account ManagementRecruitingPerformance ManagementCustomer SuccessResearchLeadershipCommunicationTime ManagementMentoring

About the role

Systems-Oriented: You're a strategic thinker who excels at creating efficient, scalable processes.
Customer-Centric: You measure success by the success of your customers and inspire your team to do the same.
Coaching & Feedback Enthusiast: You're dedicated to adding value to your team through regular coaching and feedback.

Lead a team of Account Managers, Account Directors, Key Account Directors, and managers to surpass our business retention and expansion targets in close partnership with Sales
Own talent management and development for individual contributors and managers through hands on coaching, mentorship, and implementation/execution of scalable performance management programs
Maintain strong performance + uphold our cultural values through a period of change and transformation
With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust.

10+ years of work experience in sales, account management, or client success
5+ years of direct people management experience
2+ year managing managers
Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job
Ability to distill and explain complex issues in simple terms
Experience operationalizing the customer journey
Must have the personal motivation and ability to contribute to a dynamic and entrepreneurial team culture
Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables.

Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.
We are looking for a Senior Director to lead a team of individual contributors and front-line managers, owning the strategy, vision, and execution for our rapidly growing Consulting Account Management business.

You measure success by the success of your customers and inspire your team to do the same.
Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.
Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.

This listing is sourced directly from AlphaSense's careers page and normalized into a canonical job model.