Lightguide

Lightguide

Operations Engineer

Wixom, MI

Sponsorship not specifiedDetected 22 days ago
Project ManagementExcelCustomer SupportPLCAR/VRCommunication

About the role

  • Looking for your next exciting career opportunity?
  • LightGuide captures real-time operational metrics, enabling full digital traceability for complex manufacturing processes.
  • The software easily adapts to specific processes and interfaces with existing manufacturing equipment and enterprise information systems.

Responsibilities

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
  • Employees are required to use a computer keyboard and must be able to type sixty (60) words per minute.
  • Ability to pass a drug screen may be required when applicable.
  • some overseas travel will be required.
  • Must be willing to travel up to 80% of the time.

Company info

  • LightGuide empowers people to build a brighter tomorrow.
  • Our Vision: We are creating a future in which frontline workers reach their maximum potential, enabled by augmented intelligence.
  • Our Values: Build Together, Build Smarter, Build with Urgency, Build for Sustainability, Build for All LightGuide, Inc. is the leading projected augmented reality (AR) work instruction software platform that transforms manual manufacturing processes for companies worldwide.
  • The projected step-by-step work instructions displayed directly on the "operating canvas" create an immersive, interactive work experience, optimizing the performance and efficiency of the human operator.
  • The fully integrated approach dramatically improves the standardization, throughput, and error-proofing of manufacturing processes across a wide range of industries and use cases.
  • Today, LightGuide, Inc. works with many leading companies in the automotive, aerospace & defense, electronics, diverse manufacturing and food and beverage industries.
  • Reports to Operations Manager Schedule Type On-site Job Summary This position will require experience in integrating and installing Augmented Reality systems at various customer sites.
  • As an Operations Engineer, the holder of this position is expected to work independently integrating system components at the LightGuide, Inc. facility as well as installing and authoring comprehensive programs, while coordinating all resources for a successful implementation.
  • This position will be based in the SE Michigan Area and will require domestic and international travel.
  • Job Responsibilities Ensuring specialized mechanical and electronic systems are properly integrated and installed, thoroughly tested in-house and fully integrated including customer training at facilities Integrate, install, and troubleshoot LightGuide systems, including but not limited to: Computers and all internal components Graphics (i.e., Projectors, Monitors, CPU Hardware) Projectors 3D Vision Other Computer Peripherals and (Nondescript) Hardware Following up and independently working through subtle issues for system success Sending daily status reports during integrations and installations activities/projects Work independently, with minimal direct supervision, to perform following activities, but not limited to: Coordinating Integrations, Installations, Programming, and Troubleshooting Working at customer facilities Perform in-depth troubleshooting and investigate root cause of issues to handle client inquiries via our main support channels Manage and solve assigned cases by providing the best support solution.
  • Reference technical documentation and aid in building internal knowledge base content where gaps may be present Train users, customers, and partners to use the LightGuide system effectively and efficiently Work closely with business, engineering, and operations teams to ensure transparent communication and efficient issue resolution (i.e., Task management systems, Excel sheets, Shipping/Receiving Logs, Checklists etc.) Ensuring only qualified systems ship General Building Maintenance Able to design and build structures Be able to independently coordinate resources at the customer level.
  • Will oversee their jobs and installs Other Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Equal opportunity

  • Statement LightGuide, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, gender, color, religion, age, national origin, disability status, genetics, protected veteran status, socio-economic status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apply directly at Lightguide →Create a free account for alerts like thisView Lightguide immigration profile

This listing is sourced directly from Lightguide's careers page and normalized into a canonical job model.