Greenlight Consulting

Automation Business Consultant (RPA+AI Projects)

Toronto, Canada

Sponsorship not specified$100k-$130kDetected 22 days ago

AzureDevOpsRESTLLMsAgentic AIJiraConfluenceManual Testing

About the role

The Automation Business Consultant is Greenlight's connective tissue between client problems and automation solutions - equal parts discovery expert, AI prompt architect, pre-sales solutions contributor, and delivery quality anchor.
This role is purpose-built for someone mid-career who is technically sharp, client-confident, and ready to operate at the intersection of automation delivery and AI consulting.
As the Automation Business Consultant, you are accountable for 2-3 engagements at a given time and are the intelligence and documentation layer that makes the rest of the pod move.

Partner with the PM for client readiness activities pre project kickoff
Produce PDDs within one day of completing discovery - the authoritative build specification, zero ambiguity, zero gaps
Validate and refine AI-generated SDDs: accuracy against the PDD, security and scalability considerations confirmed and finalized with the engineer before build begins - without letting documentation block development
Facilitate sprint demos with the client at the close of each Build sprint
Begin test case development with the client in Week 1 of the build phase - in parallel with development, not after it - so UAT is ready to execute the moment a build is promotable
Coordinate UAT execution: prepare client testers, manage the schedule, triage defects, and drive closure before go-live
AI Design & Prompt Engineering
Design and run LLM output evaluation frameworks: pass/fail criteria for probabilistic responses, regression testing when prompts or models change, and output drift monitoring before issues reach the client
Maintain a prompt changelog and contribute to a shared testing library that raises quality standards across the practice

4-8 years in a AI or Automation Consultant, or Technical Consulting role within technology
Ability to produce structured requirements and process documentation: PDDs, BRDs, user stories, agent specs, test plans & test cases or equivalent deliverables built for an engineering team to execute against
Where required, lead DU training during enablement and generate SOPs and change management materials where needed to close the gap between what was built and how the business will run it
Own the solution definition layer - translating what a client needs into a scope that the delivery team can execute against cleanly, with no interpretation required

Jira, Confluence, Azure DevOps, or equivalent for backlog management and documentation
UiPath Business Analyst, Platform Associate, or Solution Architect certification
Anthropic or other LLM platform certifications or formal prompt engineering training
Blackbelt, CBAP, CCBA, IIBA, or equivalent BA certification
Background in a consulting, managed services, or systems integrator environment (boutique preferred)
Background in technical scoping, solution engineering, or client-facing advisory
Precision and attention to detail - your documentation is what gets built
ambiguity costs the project

They speak the client language before the client has to explain it.
They ask the question that reveals the real problem (not the one on the agenda).
They do not disappear into it.
Our Process & Practices
Use of AI in Hiring

The expected salary range for this role is $100,000 - $130,000 CAD annually, based on experience and qualifications.
We're happy to discuss further in conversation.

Greenlight is an equal opportunity employer. We believe in fair consideration for all candidates regardless of ethnicity, culture, sexual orientation, religion, age, gender, or disability status.
Great Place to Work™
Greenlight is a certified Great Place to Work™ - 98% score. We're proud of that and we work every day to keep earning it.
Greenlight is an equal opportunity employer.

This listing is sourced directly from Greenlight Consulting's careers page and normalized into a canonical job model.