Firebirdmusic

Firebirdmusic

People Operations Manager

New York City · Contract

Sponsorship not specifiedDetected 27 days ago
RESTPerformance ManagementEmployee RelationsIntellectual PropertyCommunication

About the role

  • The person who thrives at Firebird doesn't need a lot of hand-holding.
  • You see a messy process and can't rest until it's clean and humming.
  • You care as much about how something feels to the employee on the other end as you do about whether it works.

Responsibilities

  • Employee Lifecycle & Support
  • Build and maintain onboarding and offboarding workflows in Rippling - covering automated access provisioning, equipment coordination with our outsourced IT team, pre-boarding communications, and every step in between - so nothing falls through the cracks.
  • if there's a smarter way to do something, find it and build it.
  • Support performance management and compensation cycles, including Rippling workflow administration.
  • Partner with the Head of People on employee relations matters with discretion and empathy.
  • Support hiring process documentation and help train hiring managers on recruiting tools and workflows.
  • Bring a genuine systems mindset to recruiting operations - don't just manage the process, improve it.
  • Constantly evaluate and improve these workflows; if there's a smarter way to do something, find it and build it.
  • Own end-to-end payroll processing in Rippling, serving as the trusted point person for all payroll matters across Firebird - accuracy and confidentiality are non-negotiable.

Requirements

  • 3-5 years of experience in an HR Generalist or People Operations role, ideally in a high-growth or startup environment.
  • Hands-on Rippling experience is required.
  • You translate complex topics clearly at every level, and you know the difference between a fast reply and a real answer.
  • Based in the New York City area with the ability to work in-office 2 days a week.
  • Hands-on Rippling experience is required. You should know the platform well enough to build workflows, troubleshoot issues, and train others on it.
  • Strong working knowledge of payroll processing, benefits administration, and leave management.
  • Substantive communicator. You translate complex topics clearly at every level, and you know the difference between a fast reply and a real answer. You sit with complexity, work through it, and come back with a resolution - not three follow-up questions.
  • You own problems, not just tasks. You're resourceful, you figure things out without being told, and you bring recommendations rather than raw issues. When something's broken, the fix is already in your head before it reaches your manager.
  • Systems thinker with strong critical judgment. You spot inefficiency and treat it as a problem worth solving - automating, templatizing, and reducing friction while keeping the human touch. You understand why work matters, not just what needs to get done, and you make calls that account for downstream impact.
  • Tech-savvy and fast to ramp. You pick up new tools quickly and go deep on them
  • familiarity with Ashby and Lattice is a bonus.
  • Exceptional attention to detail, strong prioritization, and unwavering discretion with confidential information.
  • Firebird is a next generation music company providing career and brand guidance to over 1,000 artists worldwide to help them develop and grow broader global audiences and build longer lasting, higher impact, more profitable careers. Redefining the intersection of music, technology and finance, Firebird has rich expertise across the spectrum of artist management and intellectual property creation, from traditional endeavors like touring and recording, to cutting edge marketing and consumer product development, to emerging digital platforms from gaming to AI. Firebird's roster of partners includes some of the most important companies across the various aspects of the music landscape today including Red Light Management, Mick Management, Transgressive, Defected, Ntertain, Tape Room, Easier Said and many more.
  • JOIN US!

Nice to have

  • Tech-savvy and fast to ramp.
  • You pick up new tools quickly and go deep on them
  • Experience supporting multi-entity organizations is a plus.

Compensation

  • Support performance management and compensation cycles, including Rippling workflow administration.

Benefits

  • Equity participation for everyone
  • Comprehensive health, dental, and vision insurance plus 401(k) with company match
  • Flexible PTO and hybrid in-office schedules for those in NYC

Company info

  • Ensure job postings are consistent, well-formatted, and live across the right platforms (LinkedIn, industry job boards).
Apply directly at Firebirdmusic →Create a free account for alerts like thisView Firebirdmusic immigration profile

This listing is sourced directly from Firebirdmusic's careers page and normalized into a canonical job model.