AAON
HVAC Field Service Tech I
Longview, TX
Sponsorship not specifiedDetected 1 day ago
Customer SupportCommunicationProblem SolvingOrganizational Skills
About the role
- This role contributes to organizational objectives by ensuring equipment operates safely and efficiently while supporting customer satisfaction and service excellence.
- Duties, responsibilities and activities may change at a time with or without notice.
- The company reserves the right to revise this job description at any time.
Responsibilities
- This role serves as a foundation for developing technical expertise in HVAC systems, field service operations, and customer support.
- Support warranty and service-related investigations.
- Coordinate with technical support, engineering, and operations teams to resolve customer issues.
- Assist with parts identification and ordering to support service activities.
- Participate in technical and safety training programs to develop field service expertise.
- Performs other duties as assigned.
- Compliance with all company policies and procedures to maintain a safe working environment.
Requirements
- 2+ years of experience in technical service, maintenance, HVAC, industrial equipment repair, or a related field,
- Knowledge, Skills, and Abilities:
Nice to have
- Associate degree, technical degree, or vocational training in HVAC, electrical systems, mechanical systems, or a related discipline.
- EPA Certification or HVAC-related certifications.
- Experience working with HVAC equipment, controls, or refrigeration systems.
Skills
- Basic knowledge of HVAC equipment, mechanical systems, electrical systems, and controls.
- Ability to troubleshoot and diagnose routine equipment issues.
- Familiarity with hand tools, power tools, and diagnostic equipment.
- Strong customer service and communication skills.
- Strong organizational skills and attention to detail.
- Basic computer skills for documentation and service reporting.
- Assist in the installation, startup, maintenance, and repair of HVAC equipment at customer locations.
- Diagnose and troubleshoot basic mechanical, electrical, and controls-related issues, escalating complex problems as needed.
- Support equipment commissioning, startup, and operational verification activities.
- Ensure compliance with safety standards, company policies, and customer site requirements.
Company info
- The position works under general supervision to perform routine service activities, document service work, and assist customers with operational questions.
This listing is sourced directly from AAON's careers page and normalized into a canonical job model.