Savista

Eligibility Specialist 1

Lincoln, NE · Full-time

Sponsorship not specifiedDetected 5 days ago

ComplianceRecruitingHIPAAPatient CareCommunicationOrganizational SkillsAccounts Payable

About the role

Job Purpose The Eligibility Specialist I is a critical advocate for patients, helping uninsured and underinsured individuals access financial assistance for medical care.
This role involves conducting detailed assessments, guiding patients through application processes for government and charity-funded programs and ensuring compliance with healthcare regulations.
Work Schedule and Location: - Work Hours: Full time, 40 hours per week, hourly position.

Manage multiple patient cases, prioritizing tasks to meet deadlines and ensure effective follow-up on pending applications.
Maintain accurate and confidential records in compliance with HIPAA and organizational policies.
Strong organizational skills with the ability to handle multiple priorities and maintain accuracy and attention to detail.
Demonstrate genuine care for patients' needs and concerns, building trust and rapport.

Flexibility required, with shifts available between Monday through Saturday from 8:00am to 5:00pm to meet business needs.
Excellent verbal and written communication skills, with the ability to explain complex information clearly and empathetically.

Clearly communicate financial obligations, funding options, and program details to patients in an empathetic and professional manner.
Consistently achieve productivity and quality metrics, contributing to the organization's financial counseling objectives.
Efficiently use multiple systems and databases to gather, track, and report on patient data.
Assist with vacancy coverage, as needed.
Complete special projects, as assigned.

Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations.
The salary range for this role is from $19 to $21 per hour.

Act as a liaison between patients, hospital staff, and government agencies to establish eligibility, secure funding and resolve coverage issues.
At least 1 year of experience in a customer-facing role, preferably in healthcare or financial counseling.
Ability to identify solutions to financial challenges, leveraging program knowledge to benefit patients.
Experience in healthcare revenue cycle, financial counseling, or insurance verification.
Basic knowledge of state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability.
Knowledge of medical terminology and healthcare accounts receivable processes.
application process for programs such as Medicaid, Medicare, Disability, and hospital charity care, ensuring timely submission of accurate documentation.
Flexibility to provide support at nearby hospital locations within assigned market area, as needed for vacancy coverage.

This listing is sourced directly from Savista's careers page and normalized into a canonical job model.