Ubc

Graduate Programs Assistant

UBC Okanagan Campus - Kelowna, BC, Canada

Sponsorship not specifiedDetected 6 hours ago

ExcelProcess ImprovementCustomer SupportResearchCommunicationProblem SolvingPublic SpeakingMicrosoft Office

About the role

This position reports to the Associate Director, Programs and Curriculum and works closely with the Associate Dean, Professional Graduate Programs, faculty members, and staff supporting graduate and research activities.
The position liaises regularly with the College of Graduate Studies, Enrolment Services, Student Information Systems, Information Technology, the Centre for Teaching and Learning, and other university administrative units.
Assists with course registration, timetabling coordination, and student records management.

BCGEU Okanagan Support Staff
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The position also works closely with the College of Graduate Studies, Enrolment Services, faculty members, students, and external partners to support an exceptional graduate student experience.
Graduate Program Administration and Student Support
Provides administrative coordination support related to faculty research and graduate trainee activities.
Supports admissions processes for the Master of Management program and assists with administrative coordination for research-based graduate trainees supervised by Faculty of Management faculty members.
Reviews applications using established criteria and supports preliminary assessment processes, escalating unusual or complex cases as appropriate.
Maintains accurate graduate student records, databases, and files in accordance with university policies and procedures.
Supports graduate orientation activities, recruitment initiatives, convocation preparation, and student engagement events.

Undergraduate degree in a related field.
Higher levels of proficiency in MS Office software, including Word, Excel, PowerPoint, Outlook, Adobe products.
Knowledge of university policies and procedures an asset.
Demonstrated ability to work under pressure and to meet deadlines while being courteous and helpful.
Ability to work both independently and within a team environment, exercising tact and discretion when handling sensitive or confidential issues.
Provides information and administrative support to current and prospective graduate students regarding admissions, registration, course planning, degree requirements, policies, and procedures.

Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.

This listing is sourced directly from Ubc's careers page and normalized into a canonical job model.