Arrive Logistics

Risk Manager

Austin, TX

No sponsorshipDetected 428 days ago

CybersecuritySupply ChainLogisticsProcess ImprovementLeadershipCommunicationCollaborationProblem Solving

About the role

Arrive Logistics is seeking a proactive, collaborative, and detail-oriented Risk Manager to protect our operations against carrier fraud, strategic cargo theft, and operational risk.
In this role, you won't just be managing risk behind a screen; you will be the bridge between the Risk department and our Carrier Sales teams.
The ideal candidate will combine a deep focus on theft prevention and ticket KPI management with the excellent communication skills needed to educate internal stakeholders, keeping Arrive safe without halting velocity.

Operational Team Leadership: Lead, mentor, and develop the operational risk team. Manage daily workflows, set clear performance expectations, and foster a high-performing culture focused on continuous improvement and vigilant risk management.
Risk Mitigation & Process Optimization: Design, implement, and continuously refine robust risk mitigation processes.
Ticket & Case KPI Management: Own the intake, triage, and resolution metrics for internal risk tickets.
Manage key performance indicators (KPIs) around response times, resolution accuracy, and ticket volume to ensure the Risk team supports the speed of the business while maintaining strict security boundaries.
Advanced Theft & Fraud Prevention: Lead the implementation and monitoring of cutting-edge practices to identify and block fraudulent motor carriers, strategic theft actors, and fictitious pickups.
Cross-Functional Collaboration: Partner closely with Operations, Compliance, Legal, and Finance to integrate risk management smoothly into daily workflows.
Operational Team Leadership: Lead, mentor, and develop the operational risk team.
Manage daily workflows, set clear performance expectations, and foster a high-performing culture focused on continuous improvement and vigilant risk management.
Lead, mentor, and develop the operational risk team.
Design, implement, and continuously refine robust risk mitigation processes.

Minimum of 6 years of experience in supply chain risk management, with exposure to fraud and theft prevention within the transportation or logistics industry.
Solid understanding of freight and transportation industry fundamentals and knowledge of supply chain security best practices.
Excellent interpersonal skills and the ability to interact effectively with individuals at various levels within and outside the organization.
Proven ability to work independently and take initiative.
Good verbal and written communication skills, with the ability to articulate information clearly and concisely.
Ability to make sound decisions and exercise good judgment.
Bachelor's degree or equivalent from an accredited educational institution.
Prior experience working within a freight brokerage environment is beneficial.
Strong moral and ethical compass, demonstrating integrity and trustworthiness.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and manage workload effectively in a fast-paced environment.
Strong attention to detail and organizational skills.
The Perks of Working With Us

Prior experience in law enforcement or established relationships with the law enforcement community is a plus.

Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
Leave the suit and tie at home; our dress code is casual.

Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.

This listing is sourced directly from Arrive Logistics's careers page and normalized into a canonical job model.