Hrt
Manager of Service Planning
Norfolk, VA
Sponsorship not specified$88k-$114kDetected 21 days ago
StatisticsProject ManagementPerformance ManagementCustomer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- Knowledge of land use planning as it relates to Knowledge of current state of the art in public participation for transit planning. - Skilled in management, including matrix management (with other groups in HRT).
- Team player and proponent of collaborative Ability to work with consultants who will be integral team members, and through which much of the regional transit system development and corridor level planning will be performed.
- Ability to plan, organize and direct the work of staff and consultant resources. - Ability to communicate effectively, both orally and in Ability to train, supervise and evaluate the work of subordinates.
Responsibilities
- Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm.
- Ensure all employees and contractors are properly trained and understand all rules, safety policies, and procedures to perform their work functions safely.
- Actively conduct workplace hazard analyses for all employees to maintain a safe work environment.
- Supports the effort of others in coordinating with local governments the long-term service development for all transit modes.
- Develops performance reviews for planning staff.
- Develop and implement standard operating procedures for the Service Planning department
- Develops and monitors the analysis of passenger ridership and other statistics to help support recommended service adjustments and efficient operations.
- Propose, direct, investigate new service proposals and existing service adjustments. Develops and evaluates service performance and quality assurance programs.
- Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
Requirements
- Responsible for managing the agency's 10-year Strategic Plan as required by state law.
- Required Knowledge, Abilities and Skills Essential to Job Functions:
Nice to have
- Experience in public transit agency is highly preferred.
- Five years of experience in transit planning, preferred.
Skills
- Possess the capacity to learn HASTUS, the agency's computerized Scheduling program.
- Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.
- Basic problem-solving skills associated with software applications used is expected.
- Software usage relevant to job duties will be evaluated.
Compensation
- $87,939 - $114,321
- Assist the Director in preparing the agency annual Transportation Service Plan (TSP).
Benefits
- coordinates development of transit services that benefit the cities and the entire region.
Equal opportunity
- HRT is proud to be an Equal Opportunity Employer.
- Equal Opportunity Employer.
This listing is sourced directly from Hrt's careers page and normalized into a canonical job model.