Cardinalhealth

Cardinalhealth

Manager, Application Development, SAP BRIM

US-Nationwide-FIELD

Sponsorship not specified$123k-$194kDetected 1 day ago
Code ReviewLLMsComplianceSalesforceSAPERPTest AutomationLeadershipCollaborationSarbanes-Oxley

About the role

  • Cardinal Health is seeking a highly experienced, strategic, and hands-on Manager, SAP BRIM Run Operations to join the SAP Center of Excellence.
  • Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
  • Cardinal Health is an Equal Opportunity/Affirmative Action employer.

Responsibilities

  • Operational Leadership: Lead and manage day-to-day SAP Run operations for the S/4HANA system supporting the BRIM functionality, ensuring secure, stable, compliant, and high-performing system functionality.
  • SLA & KPI Governance: Work closely with managed service partners and external vendors to ensure strict adherence to SLAs and KPIs for system uptime, support responsiveness, and resolution times.
  • Emergency Response: Lead the rapid resolution of System Restoration Tickets (SRTs) and operational crises, providing technical direction and clear stakeholder communications.
  • Cohesive Solutions: Collaborate with other SAP and non-SAP process tower leaders (such as RTR, MDT, and middleware teams) to ensure cohesive end-to-end solutions that protect downstream processes.
  • Interface Management: Monitor and support critical integrations involving multiple systems (e.g., Salesforce, external mediation systems, EDI, APIs, Web Services, and digital payment systems) and lead troubleshooting efforts.
  • AI & Automation: Champion and drive the hands-on usage of AI tools and automated processes to boost operational productivity, optimize team delivery, and drive self-healing system capabilities.
  • Standardization: Influence internal business partners and external vendor teams to leverage standard "out-of-the-box" SAP BRIM solutions, aggressively minimizing technical debt and custom developments.
  • Access Control: Maintain rigorous standards for documentation, user access management, and segregation of duties (SoD).
  • Team Development: Direct, mentor, and develop a diverse team of functional and technical SAP BRIM professionals.
  • Capacity Management: Successfully balance available team capacity (resources) against incoming operational demands, support tickets, and minor enhancement projects.

Requirements

  • BRIM Specialization: Minimum of 3+ years of dedicated, deep technical and functional experience in SAP BRIM (Billing and Revenue Innovation Management).
  • Experience with incident, problem, and change management in a production SAP environment.
  • AI Tooling: Hands-on proficiency using modern AI tools (e.g., generative AI assist, automated testing, predictive diagnostics) to accelerate code review, configuration verification, and troubleshooting.
  • ABAP Skills: Ability to read, understand, and debug ABAP code to facilitate rapid issue isolation and system troubleshooting.
  • Methodologies & Tools: Practical knowledge of Agile and Waterfall methodologies (e.g., SAP Activate/ASAP) and experience with robust transport control/change management tools (e.g., Active Control).
  • Minimum of 3+ years of dedicated, deep technical and functional experience in SAP BRIM (Billing and Revenue Innovation Management).
  • Hands-on proficiency using modern AI tools (e.g., generative AI assist, automated testing, predictive diagnostics) to accelerate code review, configuration verification, and troubleshooting.
  • Education: Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent work experience), preferred.
  • Overall SAP Experience: 8+ years of hands-on experience in SAP ERP landscapes, with at least 3+ years in a formal leadership, managerial, or team lead role, preferred.
  • Operations Focus: Proven experience managing SAP Run/Support operations post-implementation in a high-volume, enterprise-level SAP Center of Excellence (CoE). Experience with incident, problem, and change management in a production SAP environment.
  • Core Module Expertise: Deep architectural understanding and configuration awareness across core BRIM modules such as: SOM (subscription lifecycles, provider contracts, and charge plan triggering), CM ) (usage event collection, mediation workflows, and rules), CC (charging plans, rating clusters, CC Core Tool, and CDC), CI (BIT processing, billing, and invoicing rules), FI-CA (payment lots)
  • Integration & Middleware: Strong interface experience utilizing IDocs, RFCs, APIs, and enterprise middleware. Experience with Digital Payment Add-ons is a strong plus.

Nice to have

  • Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent work experience), preferred.
  • Strong interface experience utilizing IDocs, RFCs, APIs, and enterprise middleware.
  • Experience with Digital Payment Add-ons is a strong plus.
  • Integration & Middleware: Strong interface experience utilizing IDocs, RFCs, APIs, and enterprise middleware.

Skills

  • Ability to read, understand, and debug ABAP code to facilitate rapid issue isolation and system troubleshooting.
  • Solid understanding of SAP S/4HANA architecture and operations.
  • Experience with SAP S/4 HANA technologies (BRF+, Fiori Apps etc.)
  • Understanding of change management and transport management tools (Active Control).
  • Strong experience in translating business requirements into technical capabilities and solutions.
  • Functional knowledge of multiple SAP modules (e.g., OTC, RTR, MDT).
  • Keep pace with emerging technologies and SAP releases, translating business needs into modern system capabilities.
  • Compliance, Audit & Governance

Compensation

  • $123,400 - $193,930

Benefits

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Paid parental leave
  • Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
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This listing is sourced directly from Cardinalhealth's careers page and normalized into a canonical job model.