Intel
Director, Global Network Operations
US, Arizona, Phoenix · Director · Contract
Sponsorship not specified$188k-$364kDetected 1 day ago
Incident ResponseStakeholder ManagementCiscoNetwork MonitoringNetwork EngineeringLeadershipCommunicationCollaboration
About the role
- Working closely with the Network Architecture and Network Engineering teams, the Director ensures new technologies are operationally ready, network services remain highly available, and operational processes continuously improve.
- This role is also accountable for advancing automation-first operations, service reliability, observability, and measurable operational performance across the global network environment.
- Position of Trust This role is a Position of Trust.
Responsibilities
- Lead a global Network Operations team, including employees and contingent workers, responsible for the availability, performance, and support of enterprise networks.
- Own network operations, including incident, problem, change, and service management, with a focus on operational excellence and continuous improvement.
- Drive operational readiness for new network deployments by partnering with Network Architecture and Network Engineering teams on supportability, monitoring, and handoff.
- Manage network monitoring, capacity planning, maintenance activities, operational documentation, and disaster recovery readiness.
- Lead major incident response, root cause analysis, and service restoration for critical business and manufacturing network events.
- Drive adoption of automation, observability, and AI-enabled operations to improve service reliability, MTTR, and operational efficiency.
- Manage relationships with network service providers and strategic vendors, ensuring SLA performance and service quality.
- Develop and mentor a high-performing global operations team while fostering collaboration, accountability, and a customer-first culture.
- Partner with Cybersecurity, Infrastructure, Manufacturing IT, Network Architecture, and Network Engineering to ensure reliable, secure, and scalable network services.
- Experience managing global vendors, telecommunications providers, and outsourced support partners.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 20+ years of enterprise network experience.
- 10+ years leading global network operations teams.
- Preferred Qualifications
- Experience developing operational talent pipelines, technical leadership depth, and succession readiness across global network teams.
- Experienced Hire
- Shift 1 (United States of America)
- Primary Location:
- US, Arizona, Phoenix
- Additional Locations:
- Posting Statement:
Nice to have
- Experience with Cisco SDN, Arista SDN, and large-scale data center network operations.
- Experience driving network automation, observability, and AI-enabled operations in a global enterprise environment.
Compensation
- $188,330.00-363,860.00 USD
- The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations.
- Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
- Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.
- Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment.
- If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.
- Annual Salary Range for jobs which could be performed in the US: $188,330.00-363,860.00 USD
Benefits
- It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation.
- Find out more about the benefits of working at Intel.
- Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment.
- Establish and manage service health objectives, operational KPIs, SLAs, scorecards, and continuous improvement plans.
- Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Company info
- We offer a total compensation package that ranks among the best in the industry.
This listing is sourced directly from Intel's careers page and normalized into a canonical job model.