Detroit Lions
Event Day Ticket Resolution
Detroit, MI 48226
Sponsorship not specifiedDetected 83 days ago
AccountingAuditingCustomer SupportResearchCommunicationWritingMicrosoft Office
About the role
- Such responsibilities shall be incorporated into the position description if they are ongoing.
Requirements
- Experience in customer service and guest relations required
- A high degree of technological competence and point of sale experience required
- Working knowledge of Microsoft Office products
- Ability to respond effectively to the most sensitive inquiries or complaints
- Must be reliable and exhibit commitment to meeting both the work schedule and job requirements
- Ability to speak in a professional manner via telephone/in person with guests, fans and staff
- Required to be available for a minimum of 75% of all events at Ford Field, with scheduled event day shifts of roughly five hours
- You may use AI as a tool in creating your application, but this role is powered by human talent-your judgment, experience, and character are integral.
- This position will provide exceptional in-person ticket services support while quickly completing any required ticket delivery and barcode authentication research at event entry.
- Complete required ticket authentication research
Nice to have
- High school and/or GED required.
- College degree or equivalent professional experience preferred
- Experience and training in retail or professional setting preferred
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This listing is sourced directly from Detroit Lions's careers page and normalized into a canonical job model.