Hike Medical
Account Manager
San Francisco, CA
Sponsorship not specified$120k-$180kDetected 35 days ago
Agentic AIAccount ManagementCustomer SuccessLeadershipCollaboration
About the role
- Once an AE lands a provider, you make them successful-and then you make them bigger.
- The growth story writes itself when you run it well: a practice that starts with custom inserts grows into more device categories, attaches Hike Intelligence to run their back office, and adds locations.
- Expand from inserts into more categories, attach Hike Intelligence, and add new locations and providers.
Responsibilities
- Own onboarding and adoption. Get new accounts live, train clean scanning technique, and drive the first orders so the account feels value fast.
- Drive order volume. Move accounts past their ramp-from early orders to consistent, scaled monthly volume.
- As an Account Manager, you own what happens after the close.
- You own a book of accounts and you're measured on adoption, retention, and expansion.
- Organized and proactive. You manage a full book without letting an at-risk account or an expansion signal slip through the cracks.
- Hike Intelligence - AI agents that run the revenue cycle, reading every faxed referral, verifying eligibility, chasing documents, and building audit-ready cases before a human touches a keyboard.
- Hike Lab - our own 3D-printing factory, turning a scan into a custom, PDAC-approved device shipped in days, not weeks.
- You drive growth, not just satisfaction.
- You manage a full book without letting an at-risk account or an expansion signal slip through the cracks.
Nice to have
- The strategic account owner.
Compensation
- Own renewals. Run the annual renewal and protect the base. Retention is the foundation; expansion is the upside.
Benefits
- Strong base ($120K-$180K) + a $20K-$40K annual performance bonus ($140K-$220K OTE).
- Meaningful equity.
- Full benefits.
- Medical, dental, and vision coverage.
- $15K relocation bonus.
- 2-4 years in account management, customer success, or expansion roles, ideally selling AI, software, or into healthcare, devices, or SaaS.
- You can speak fluently about denials, reimbursement, and workflow, and become the trusted partner clinical executives and clinic owners call first.
Company info
- Your job is to drive that ramp-turn early orders into scaled monthly volume, and a single product into the whole platform.
Apply directly at Hike Medical →Create a free account for alerts like thisView Hike Medical immigration profile
This listing is sourced directly from Hike Medical's careers page and normalized into a canonical job model.