Aircall.io, Inc.
Senior Marketing Operations Manager
New York Office; San Francisco Office; Seattle Office · Senior
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About the role
- Aircall is looking for a Senior Marketing Operations Manager to serve as the technical backbone of Aircall's Marketing and GTM organizations.
- You will be the go-to person for how our systems are built, how data flows between them, and how we make them smarter and more efficient over time.
- This IC role will be the primary technical counterpart to the Director of Marketing Strategy & Operations, reporting into the RevOps organization.
Responsibilities
- Design and deploy attribution models, ensuring methodology is sound, documented, and defensible to Marketing and Sales stakeholders
- Own lead scoring model development in partnership with Data, covering scoring, routing/assignment, and tracking of leads end-to-end
- Architect and maintain the data structures underlying lead, contact, account, and opportunity objects across HubSpot and Salesforce, ensuring clean, reliable data flow between systems
- Redesign and own lead/account routing and assignment rules, partnering with Sales Ops and GTM Systems to reduce speed-to-lead and routing errors
- Partner with Growth and AI Automations to identify and build automation opportunities across enrichment, workflows, chatbot/agent experiences, and intent signal capture
- Evaluate, recommend, and implement new MarTech tools, building the business case and integration plan for each
- Build scalable documentation (SOPs, architecture diagrams, data dictionaries), so systems knowledge isn't siloed
- Partner directly with the Director of Marketing Strategy & Operations as a technical thought partner on stack strategy, prioritization, and roadmap
- We're working to create a place filled with diverse people who can enrich and learn from one another.
- We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
Compensation
- $150,000 - $180,000 USD
- 💶 Competitive salary package & benefits
Benefits
- 📚 Fast-learning environment, entrepreneurial and strong team spirit
- At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
- We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.
Company info
- We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
This listing is sourced directly from Aircall.io, Inc.'s careers page and normalized into a canonical job model.