Outtake

Outtake

Head of Post-Sales

New York City · Senior

Sponsorship not specifiedDetected 73 days ago
Agentic AIAccount ManagementForecastingCustomer SuccessLeadershipCollaborationPublic Speaking

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • You'll know where every dollar of expansion and risk sits, and you'll make sure the team is working the right accounts at the right time.
  • You'll work closely with Sales, Product, and Engineering.
  • You'll stay close to the work too: you'll join the most important customer conversations and sponsor a few strategic accounts yourself.

Responsibilities

  • Own post-sales end to end, including TAM, onboarding, support, and renewals, and be accountable for NDR and GRR
  • Drive expansion across the base: find where the room is, build account plans with the team, and help close the biggest opportunities
  • De-risk accounts early by mapping org charts, building relationships beyond a single champion, and getting ahead of churn signals before they show up in a renewal
  • Partner with Sales on expansion and on clean handoffs from close to kickoff
  • technical account management, onboarding, support, and renewals.
  • We trust adults to manage energy, not clock time.
  • We are committed to building a diverse, inclusive team.

Requirements

  • 8+ years in post-sales roles (TAM, account management, customer success, or similar), with a track record of growing and retaining large enterprise accounts
  • Commercial instincts: you think in revenue, you're comfortable carrying a number, and you know how to negotiate expansions and renewals
  • A strong expansion track record, with clear examples of accounts you or your team grew significantly, and a sense of how to make that repeatable
  • Experience managing a large book of accounts, and judgment about where to spend time when you can't get to everything

Nice to have

  • Collaboration, speed, and clarity matter.
  • Outtake is an equal opportunity employer.

Compensation

  • Culture & Team: Annual company retreats and regular in-person events.

Benefits

  • Health: 100% company-paid medical, dental, and vision for employees.
  • Time Away: Flexible PTO.
  • Run a large book with discipline, prioritizing coverage and attention by revenue, risk, and upside
  • Build and scale the org: hire and develop the TAM team, set the structure, and design coverage models as the book grows
  • Forecast retention and expansion accurately, and report on customer health to the leadership team and board

Company info

  • Outtake exists to empower and facilitate trust for a digital-first world.
  • Today, impersonation, fraud, AI-driven scams, and identity abuse spread faster than any security team can respond to.
  • So we built something different:
  • an agentic AI platform that proactively detects, monitors, and takes down impersonators, automating protection in hours, not weeks.
  • Built by ex-Palantir, ex-CTO/founders, and ex-Notion engineers, Outtake is designed for clarity, autonomy, and velocity.
  • Our goal is ambitious:
  • become the trust layer of the modern internet.
  • And we intend to do it with a lean, dense, exceptionally talented team.
  • Outtake is backed by top-tier investors and operators who believe in our mission and our model.
  • With strong financial footing and a long runway, we prioritize creating an environment where people can do the best work of their careers.
  • Annual company retreats and regular in-person events.
  • Office: For those in NY, we are an in-person team (5 days a week, with flexibility as needed) working out of a stunning waterfront office in Brooklyn.

Equal opportunity

  • equal opportunity employer.

Visa & Work Authorization

  • You'll stay close to the work too: you'll join the most important customer conversations and sponsor a few strategic accounts yourself.
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This listing is sourced directly from Outtake's careers page and normalized into a canonical job model.