ARG
ARG Stihl Technician
Store 18883 - Westland, MI
Sponsorship not specifiedDetected 8 hours ago
Customer SupportCommunication
About the role
- ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.
- ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States.
- The Key Carrier is responsible for the overall direction of store associates and coordination of store operations in the absence of the Store or Assistant Management staff.
Responsibilities
- Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand.
- Maintains familiarity with new products and ad merchandise.
- Inventory Control - Maintain accurate inventory through on-hand integrity, daily receiving, store opportunity communication, product flow, and adhering to corporate guidelines and deadlines.
- Communicates with all members of store management, store supervisors, store associates, and the Support Center personnel as necessary.
- Maintains outstanding customer satisfaction.
- Use of computer, computer keyboard, mouse, RF Gun, Google Drive, AceNet, Epicor (point of sale system) and email.
- Follow the link below to create an account and set up custom job alerts:
- The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
- While performing the duties of this job, the associate is regularly required to walk
- Must have strong and effective oral and written communication skills.
- Associate break rooms, restrooms, Helpful Hub, office and/or customer service counter MUST be cleaned and maintained at all times.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- EDUCATION and/or EXPERIENCE
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and speak effectively with customers or associates of the organization. Ability to understand and respond to verbal instructions or questions.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
- Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The employee frequently is required to climb ladders and stand and reach with hands and arms. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus.
Nice to have
- Six months related experience and/or training preferred.
Skills
- Ability to understand and respond to verbal instructions or questions.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent.
- Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- The employee frequently is required to climb ladders and stand and reach with hands and arms.
- The associate is occasionally required to sit and stoop, kneel, or crouch.
- The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus.
- While performing the duties of this job, the associate occasionally works near moving mechanical parts.
- The associate may work near outside weather conditions.
- The noise level in the work environment is usually moderate.
Compensation
- $15.50 per hour
Benefits
- You will typically be utilized in this capacity to cover for vacation or illness.
- Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day.
- Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary.
- Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.
- Merchandising - Stock should be organized and merchandised appropriately to corporate guidelines with proper flagging and pricing.
- A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends.
- For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External
Company info
- About Ace Retail Group
- Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company.
- Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid
- Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists.
- Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team.
- Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses.
- Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening.
Equal opportunity
- Employer
- Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
- Ace Retail Group is committed to a policy of promoting equal employment opportunities.
- The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.
This listing is sourced directly from ARG's careers page and normalized into a canonical job model.