Wattswater

Salesforce Administrator

North Andover, MA · Internship

Sponsorship not specified$125k-$140kDetected 28 days ago

SalesforceSalesCustomer SupportCommunicationProblem Solving

About the role

Together, we're reimagining the future of water.
We feel proud every day about what we do.
Working Conditions While performing the job duties, you will be working remotely in an office environment.

Requirements

Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience
5+ years of Salesforce administration experience in a global or enterprise environment, including Sales Cloud, ARM/RCA/CPQ, Service Cloud, and related Salesforce capabilities
Strong hands-on knowledge of Salesforce configuration, security, data management, automation, reporting, dashboards, user administration, flows, validation rules, and change or release processes
Working knowledge of Salesforce development concepts, including Apex, Lightning Web Components, APIs, integrations, or related platform capabilities
Experience supporting complex global organizations across regions, business units, legal entities, brands, operating models, and geographically dispersed stakeholders
Experience in manufacturing or complex commercial environments, including product structures, quoting needs, customer service requirements, and business integrations or organizational transitions
Ability to comply with applicable laws, policies, regulations, employment eligibility, background check, and any required pre-employment testing requirements
Ability to remain seated at a desk or workstation for extended periods.
Ability to physically move around the office, organize or transport files, packages, or other office-related materials.

Nice to have

Salesforce Administrator certification or related Salesforce credentials
Experience with Salesforce Revenue Cloud Advanced, CPQ, B2B sales, customer service, or other commercial platform capabilities
Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
Punctuality and dependability.
Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
General Applicable Company Competencies

Compensation

The expected salary range for this position is $125,000 - $140,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.
Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time.
This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.
Watts in it for you:
Competitive compensation based on your skills, qualifications and experience
At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

Benefits

Comprehensive medical and dental coverage, retirement benefits
Family building benefits, including paid maternity/paternity leave
10 paid holidays and Paid Time Off
Continued professional development opportunities and educational reimbursement
Additional perks such as fitness reimbursements and employee discount programs
Please note that the following benefits apply only to permanent roles and do not apply to internship roles.
Learn more about our benefit offerings here: https://tapintowattsbenefits.com/
No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Company info

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world.
We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future.
Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.
Scope of Position
This hands-on, highly collaborative role within the Information Technology team is an exciting opportunity to join a growing Salesforce platform team that is expanding its impact across Watts Global.
The role is primarily responsible for the day-to-day administration, support, configuration, and continuous improvement of Salesforce platforms and modules across Watts Global, with extended responsibilities in solution architecture, design, development, and support as needed.
The position ensures Salesforce capabilities align with business needs, supports users across functions and regions, and helps design stable, scalable platform solutions that enable sales, service, and commercial operations.
This position reports to the Salesforce Platforms Owner and is open to remote candidates based in the United States who can work East Coast hours, with less than 10% travel as required.
Primary Job Duties and Responsibilities
Serve as the lead Salesforce administrator for Watts Global platforms and modules
Administer, configure, maintain, and continuously improve Salesforce environments
Manage users, roles, profiles, permission sets, queues, groups, and security
Design and maintain objects, fields, page layouts, record types, validation rules, flows, dashboards, and reports
Support Sales Cloud, ARM/RCA/CPQ, Service Cloud, and related Salesforce capabilities across the company

Equal opportunity

Any employee who needs a reasonable accommodation should contact Human Resources.

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