Anomali
Senior Technical Account Manager - SIEM/Security Analytics (US Remote)
Seattle, WA · Senior
Sponsorship not specified$150k-$180kDetected 36 days ago
Agentic AICybersecuritySIEMSOARSOC OperationsJiraSalesforceCustomer SuccessCustomer SupportCadenceFirewallLeadershipCommunicationProblem SolvingPublic Speaking
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- We are looking for a dedicated, ambitious, curious and self-driven Senior Technical Account Manager (TAM) to join the US Customer Success team.
- The TAM is the most accountable individual for a customer's adoption journey -- end to end, from onboarding through full production use.
- As an advocate you will usher customers through the maturity journey, use your technical expertise to solve issues, and help our customers achieve their security operations and threat intelligence goals.
Responsibilities
- You will pair deep technical fluency with the executive presence to build lasting relationships with analysts, directors, and CISOs, and you'll own the cadence of QBRs/EBRs that turn technical wins into renewed and expanded business.
- You will monitor usage, create custom dashboards, make best practice recommendations, prove ROI and value, and build reference accounts.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Additional 3 years of relevant experience considered in lieu of degree.
- Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc.) including implementation, configuration, integration and optimization
- Strong grasp of general networking concepts and proficiency with various Operating Systems
- proficiency with relevant log telemetry (network, Identity, etc.)
- Exceptional communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences
- Experience in using tools like Gainsight, SalesForce, and JIRA
Compensation
- Please note that the annual base salary range is a guideline and, for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as, knowledge, skills and experience of the candidate.
- In addition to base pay, this position is eligible for benefits, and may be el igible for a bonus and/or equity.
Company info
- Job Description: We are looking for a dedicated, ambitious, curious and self-driven Senior Technical Account Manager (TAM) to join the US Customer Success team.
- By using your knowledge of CTI and SecOps, you'll provide technical advice to ensure customers use the technology effectively.
Equal opportunity
- It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications and aptitude.
- Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented.
- If you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position, contact our Recruiting team at recruiting@anomali.com.
Visa & Work Authorization
- However, candidates local to the Bay area would work a hybrid schedule at our Redwood City, CA HQ. • This position is not eligible for employment visa sponsorship.
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