LogicMonitor

LogicMonitor

AI Growth Strategist

San Francisco, CA · Mid · Full-time

Work authorization required$90k-$124kDetected 14 days ago
Machine LearningAccount ManagementCustomer SuccessCommunication

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odds of building a lasting career here

47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday.
  • We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
  • This role is open to candidates based in or near San Francisco, CA.

Responsibilities

  • LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments.
  • By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
  • Develop and execute AI Success Plans aligned to customer business objectives, tracking measurable outcomes throughout the customer lifecycle.
  • Deliver Executive Business Reviews that communicate business value, ROI, adoption progress, and recommendations for continued growth.
  • Partner with Sales to identify expansion opportunities based on demonstrated customer outcomes and realized value.
  • Collaborate with Product, Engineering, and AI Impact teams to communicate customer feedback, emerging AI use cases, and enhancement opportunities that influence product evolution.
  • Partner with Marketing to identify customer references, AI Heroes, case studies, webinars, and advocacy opportunities that showcase Edwin success.
  • Own customer success across a portfolio of strategic Edwin customers, guiding them from deployment through operational adoption, value realization, and Autonomous IT maturity.
  • Partner with AI Impact teams to ensure customers successfully transition from technical deployment to sustained operational adoption.
  • Demonstrated ability to lead strategic customer engagements, drive adoption, manage executive stakeholders, and deliver measurable business outcomes across enterprise accounts.

Requirements

  • Strong technical aptitude with the ability to understand AI-driven solutions, observability platforms, integrations, APIs, automation, and enterprise operational workflows.
  • Excellent consultative, analytical, and communication skills with the ability to influence technical teams and executive leaders while thriving in a fast-paced, high-growth environment.
  • 4+ years of experience in Customer Success, Professional Services, Technical Account Management, Solutions Consulting, AI/ML, enterprise SaaS, or technical consulting, supporting complex enterprise customers.

Compensation

  • packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits.
  • $90,310 - $124,190 USD

Benefits

  • Monitor customer adoption, product usage, health signals, and operational maturity, proactively identifying risks and coordinating actions to accelerate customer success.

Company info

  • We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
  • This role is open to candidates based in or near San Francisco, CA. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
  • To learn more about life at LogicMonitor, check out our Careers Page.
  • We love going to work and think you should too.
  • These values serve as the foundation of our culture, guiding our actions and driving us towards excellence.
  • At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
  • LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure.
  • Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references.
  • In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider.

Equal opportunity

  • If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Visa & Work Authorization

  • At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
  • Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
  • We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.
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This listing is sourced directly from LogicMonitor's careers page and normalized into a canonical job model.