OpenAI

OpenAI

Site Operations Technician

San Francisco · Contract

Sponsorship not specifiedDetected 17 hours ago
LogisticsInventory ManagementResearchOSHA

About the role

  • This role acts as OpenAI's on-site technical representative, helping coordinate activities across hardware operations, facilities, construction, logistics, security, and external service providers.
  • The ideal candidate enjoys working in highly technical environments, is detail-oriented, and thrives in fast-paced operational settings where no two days are the same.
  • Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure.

Responsibilities

  • Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues.
  • Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners.
  • Support physical audits of racks, equipment, inventory, and infrastructure assets.
  • Maintain accurate operational documentation, logs, and site records.
  • Partner with cross-functional teams to continuously improve operational processes and site execution.

Requirements

  • Have an Associate's degree, technical certification, military experience, or equivalent practical experience.
  • Have 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure.
  • Are able to lift equipment, move hardware, climb ladders, and perform physical work as required.
  • Familiarity with server hardware, networking equipment, racks, and structured cabling.
  • Experience using inventory management or asset tracking systems.
  • Knowledge of basic safety procedures for mission-critical facilities.
  • Experience coordinating contractors or external vendors.
  • Familiarity with ticketing systems and operational workflows.
  • Have experience working in technical or operational environments requiring strong attention to detail.
  • Are able to document issues clearly and communicate effectively across technical and non-technical teams.
  • Are comfortable working in active data center or industrial environments.
  • Are willing to work flexible schedules, including occasional evenings or weekends during major deployments.

Nice to have

  • Preferred Skills

Skills

  • Experience supporting hyperscale data centers or cloud infrastructure.

Company info

  • OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem.
  • Working alongside our cloud partners, infrastructure providers, and internal engineering teams, we operate hyperscale AI campuses that support the training and deployment of frontier AI models.
  • The Site Operations team serves as OpenAI's on-site operational presence, helping ensure campuses operate safely, efficiently, and in alignment with Industrial Compute standards.
  • We work closely with Hardware Operations, Infrastructure Delivery, Network Operations, Security, Facilities, Construction, and our infrastructure partners to support day-to-day site execution and maintain operational readiness.
  • As Industrial Compute continues to expand globally, Site Operations plays a critical role in ensuring each campus is prepared to support reliable AI infrastructure at scale.

This listing is sourced directly from OpenAI's careers page and normalized into a canonical job model.