Microsoft

Social Media Manager

United States, Multiple Locations, Multiple Locations

Sponsorship not specified$98k-$188kDetected 11 hours ago

Content MarketingWritingVideo ProductionCommunication

About the role

As AI and emerging technologies reshape the workforce, the need to make skilling accessible, inclusive, and culturally relevant has never been greater.
We believe creators-both external and internal-play a pivotal role in how people discover, trust, and engage with educational opportunities.
As the Social Media Manager, you'll help bring the Microsoft Learn voice to life across social platforms through sharp writing, video-first storytelling, and audience-led creative strategy.

Social media is one of our most powerful tools for connection, and we use it to educate, inspire, and support a global audience of learners and professionals.
Working closely with the Senior Social Media Manager, internal creators, video production partners, and social strategy leads, you'll help shape a recurring content series, script short-form videos, and develop platform-native social moments that make skilling feel relevant, useful, and engaging.
As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive.
Lead audience-specific social campaigns as needed, developing creative approaches tailored to priority audiences such as business users, students, IT professionals, developers, educators, or other learner segments.
Co-lead social strategy for major Microsoft Learn events as needed, helping define platform plans, content angles, video opportunities, real-time moments, and post-event storytelling.
Maintain and evolve engagement playbooks and response frameworks for consistency across platforms.
Help maintain a healthy, inclusive community environment by moderating and guiding platform conversations.
Proven ability to manage and moderate social communities with empathy and consistency.

2+ years of experience in social media, copywriting, or digital community management.

Integrated Learning & Skilling IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.

Overview At Global Skilling (GS), our mission is to empower every person and organization on the planet to achieve more through learning.
Our mission is to make learning accessible, engaging, and relevant-meeting learners where they are with stories, content, and community that reflect the world they live in.
Script short-form videos, collaborating with creators, internal SMEs, and production partners to translate skilling stories, product education, and learner insights into fast, scroll-worthy content.
Experience in tech, education, or working with learner or developer communities.

equal opportunity employer.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the

All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status

This listing is sourced directly from Microsoft's careers page and normalized into a canonical job model.