HEI Hotels and Resorts

HEI Hotels and Resorts

Bishop Grille Server

Marriott San Ramon - San Ramon, CA

Sponsorship not specifiedDetected 23 days ago
Communication

About the role

  • Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
  • Check station before, during and after shift for proper set-up and cleanliness.
  • Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.

Responsibilities

  • When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
  • Maintain a professional appearance and manner at all times.
  • Perform any other job-related duties as assigned.

Requirements

  • The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:
  • Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
  • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings, service ware and menu items.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
  • Ability to operate beverage and toast equipment with or without reasonable accommodation.
  • Ability to operate a keyboard and learn Point of Sale procedures.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

Skills

  • Qualifications and Skills
  • Knowledge, Skills and Abilities
  • Effective verbal and written communication skills.

Compensation

  • Salary Range: $17.00 - $18.00 Hourly

Benefits

  • For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
  • Discretionary Performance Bonus Eligible? No

Company info

  • San Ramon Marriott awaits you to join us on the journey to exceptional guest service! Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences. It is the perfect location for work and play. Be part of a group of people who are passionate about the Hospitality Industry. When you join the HEI Team, you also get the benefit of the "HEI Loves" Culture where we make the time to celebrate our associates by offering the most competitive compensation, benefits and PTO programs. Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts and much more!
  • Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
  • We value U.S. military experience and invite all qualified military candidates to apply.
  • San Ramon Marriott awaits you to join us on the journey to exceptional guest service!
  • Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences.
  • It is the perfect location for work and play.
  • Be part of a group of people who are passionate about the Hospitality Industry.
  • When you join the HEI Team, you also get the benefit of the "HEI Loves" Culture where we make the time to celebrate our associates by offering the most competitive compensation, benefits and PTO programs.
  • Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts and much more!
  • Don't meet every single requirement of this job?
  • At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
  • You may be the perfect candidate for this or for other roles within our organization!
  • Compensation

Equal opportunity

  • equal opportunity employer.
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This listing is sourced directly from HEI Hotels and Resorts's careers page and normalized into a canonical job model.