Stord
Principal Technical Program Manager
Remote, United States · Principal
Sponsorship not specified$12k-$15kDetected 1 day ago
AWSGCPCloud PlatformsData ScienceAgileSalesforceSupply ChainLogisticsCustomer SuccessResearchLeadershipMentoringWarehouse Management SystemTransportation ManagementCertified ScrumMaster
About the role
- Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands.
- Stord is rapidly growing and is on track to double our revenue in the next 18 months.
- Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Responsibilities
- Software Lifecycle & Design: Drive the end-to-end software development lifecycle (SDLC) for Stord's core WMS and TMS.
- Lead technical design and architectural discussions, ensuring that software development tightly aligns with physical operational realities and material flow constraints.
- Bridging Software and the Floor: Act as a strategic partner to operations leadership.
- Translating Lab Workflows to Code: Ensure the software stack supports the advanced operational experiments evaluated in Stord Labs.
- Issue Resolution & Release Quality: Lead cross-functional triage sessions during pilot testing to identify, troubleshoot, and fix software bugs or orchestration bottlenecks before general release.
- Change Management & Network Rollout: Develop and enforce strict change management protocols.
- Drive the end-to-end software development lifecycle (SDLC) for Stord's core WMS and TMS.
- Develop and enforce strict change management protocols.
- Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
- With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty.
Requirements
- Strategic Impact: Proven ability to define multi-year technical software roadmaps alongside operations executives.
- Experience acting as the ultimate technical program authority on the development of complex WES logic or TMS optimization engines.
- Mentorship: Track record of elevating the technical rigor of the software engineering organization, leading complex architectural reviews, and mentoring senior software staff.
- Travel: 25% required
- Lead the software programs required to evolve our WMS capabilities into a fully functioning Warehouse Execution System (WES).
- Develop the software architecture required to support dynamic task interleaving, wave/waveless planning, and tighter orchestration between automation systems, warehouse management software, and human operators.
- Bachelor's degree in Computer Science, Software Engineering, or Information Systems.
- Proven ability to define multi-year technical software roadmaps alongside operations executives.
Nice to have
- Prior experience in innovation labs, R&D environments, or advanced manufacturing/automation programs.
- Familiarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS).
- Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecasting.
Compensation
- Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Benefits
- Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order.
Company info
- To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
- We are hiring for this role at two levels (Staff and Principal) depending on your depth of software architecture experience and strategic impact.
This listing is sourced directly from Stord's careers page and normalized into a canonical job model.