eWake Talent

eWake Talent

Economic Benefits Trainer

Raleigh, NC

Sponsorship not specifiedDetected 20 days ago
Customer SupportCommunicationMentoring

About the role

  • If you're passionate about helping others learn, grow, and succeed, this role offers a meaningful opportunity to make a lasting impact.
  • This position reports directly to the Program and Staff Development (PSD) Supervisor.

Responsibilities

  • Design, develop, and deliver assessments including tests, quizzes, and exams
  • Meet with staff to create action plans that support improvement and continued development

Benefits

  • Deliver dynamic training on Economic Benefits policy, technical navigation, communication, customer service, coaching, and team building
  • Evaluate and enhance training programs such as online learning, self-study, and blended learning
  • Build training schedules and guide the learning experience to ensure engagement and effective knowledge transfer
  • Develop and update curricula that align with evolving training needs across all benefit programs
  • Monitor staff learning, support needs, and operational readiness

This listing is sourced directly from eWake Talent's careers page and normalized into a canonical job model.