eWake Talent
Economic Benefits Trainer
Raleigh, NC
Sponsorship not specifiedDetected 20 days ago
Customer SupportCommunicationMentoring
About the role
- If you're passionate about helping others learn, grow, and succeed, this role offers a meaningful opportunity to make a lasting impact.
- This position reports directly to the Program and Staff Development (PSD) Supervisor.
Responsibilities
- Design, develop, and deliver assessments including tests, quizzes, and exams
- Meet with staff to create action plans that support improvement and continued development
Benefits
- Deliver dynamic training on Economic Benefits policy, technical navigation, communication, customer service, coaching, and team building
- Evaluate and enhance training programs such as online learning, self-study, and blended learning
- Build training schedules and guide the learning experience to ensure engagement and effective knowledge transfer
- Develop and update curricula that align with evolving training needs across all benefit programs
- Monitor staff learning, support needs, and operational readiness
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This listing is sourced directly from eWake Talent's careers page and normalized into a canonical job model.