Hancock Processing LLC

Hancock Processing LLC

LOA & Disclosure Desk (Dual Role)

Remote (Arizona, US)

Sponsorship not specifiedDetected 6 days ago
Customer SupportCommunicationOrganizational Skills

About the role

  • Loan Officer Assistant & Disclosure Desk (Dual Role) The Loan Officer Assistant & Disclosure Desk plays a crucial role in supporting the loan origination process from initial application through disclosing.
  • This dual-function position combines client service, compliance accuracy, and operational efficiency to ensure that all loan files are processed in a timely, compliant, and customer-focused manner.
  • This Dual role comes with an annual salary of $36,400, upon meeting metrics there will be a 10% quarterly raise for the next 12 months.

Responsibilities

  • Support loan officers in managing the pipeline of active files, from application to closing.
  • Input loan data and maintain records in the LOS (Loan Origination System).
  • Prepare and deliver initial and re-disclosure packages according to compliance timelines.
  • Track and document all changes of circumstance and related re-disclosures.
  • Maintain up-to-date knowledge of industry regulations and lender guidelines.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

Requirements

  • Strong understanding of loan documentation and disclosure requirements (TRID, RESPA, ECOA).
  • Proficiency in LOS platforms (e.g., Arive, Lending Pad) & Lender Portals Effective communication and customer service skills.
  • The assistant ensures that all required disclosures are issued within mandated timeframes, monitors change-of-circumstance events, and maintains detailed audit trails for regulatory compliance.

Nice to have

  • Completing Compliance Audits on funded files Skills & Qualifications Prior experience in the mortgage or broker industry preferred.

Skills

  • Excellent organizational skills with high attention to detail and accuracy.

Company info

  • About Hancock Processing LLC In 2022, the mortgage industry took a sharp downturn-rising rates and falling loan volume left processors like us with little to do and no job security.
  • It became clear that relying on a single company left us vulnerable.
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