Five9
Senior Site Reliability Engineer – Compute Platforms
United States (Remote) · Senior
Sponsorship not specified$82k-$229kDetected 36 days ago
PythonBashGitCloud PlatformsKubernetesTerraformAnsibleHelmCI/CDLinuxEmbedded Systems
About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- This is a deeply technical role requiring expert-level understanding of compute hardware management, Kubernetes, OpenStack, hypervisors and extensive working knowledge on Linux Operating systems.
Responsibilities
- Lead the architecture and design of enterprise compute and hypervisor platform solutions across hardware, OS, virtualization, cloud orchestration, and container orchestration layers
- Design and implement Bare Metal as a Service (BMaaS) capabilities for scalable infrastructure consumption
- Architect and design Kubernetes platforms on bare metal with QoS and Affinity (ArgoCD)
- Architect and validate automated deployments of operating systems and hypervisors including Ubuntu and Harvester
- Design and maintain PXE-based provisioning environments leveraging Redfish APIs for large-scale server deployments
- Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation.
- Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback.
- Design automated workflows for server build, firmware lifecycle management, patching, and hardware validation
- Produce detailed high-level and low-level design documentation, build guides, and operational handoff materials
- Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems
Requirements
- 6 + years of experience in infrastructure engineering, platform engineering, or DevOps with a strong focus on Compute system design
- Proven experience designing and automating bare metal compute environments at scale
- Strong hands-on experience with PXE boot, network-based OS provisioning, and automated server imaging
- Deep expertise with Ubuntu Linux in enterprise environments
- Strong Hands-on experience with KVM hypervisors (Suse Harvester, OpenStack).
- Proficiency with Infrastructure as Code tools (e.g., Terraform, Ansible, or similar)
- Bachelor's degree in computer science or equivalent professional experience
- Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions
Nice to have
- OpenStack, Ubuntu KVM administration.
- BareMetal as a Service (PXE, Redfish).
- Kubernetes on BareMetal
- CIS/NIST security and infrastructure lifecycle management.
- Background in telco, edge cloud, or large enterprise environments.
- Ubuntu Certifications, CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS)
- Master's degree in computer science, IT, Engineering, or a related field preferred
- equivalent experience and relevant industry certifications will also be considered
Skills
- Define standards and automation frameworks for bare metal provisioning and lifecycle management
- Evaluate and standardize enterprise hardware platforms to meet performance, scalability, and reliability requirements
Compensation
- The US base salary range for this role is below.
- $82,300 - $228,800 USD
Benefits
- As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.
- Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
- Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment.
- Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
- All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Company info
- The more inclusive we are, the better we are.
Equal opportunity
- Five9 is an equal opportunity employer.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.