Smartly

Managed Services Lead

New York, New York, United States · Senior

Sponsorship not specified$100k-$140kDetected 29 days ago

Machine LearningCustomer SupportSignal ProcessingLeadershipCommunicationCollaborationOrganizational Skills

About the role

We take into consideration an individual's background, expertise, and experience in determining final salary.
This information is provided in accordance with applicable law.
Base pay information is based on market location.

Team Management: Lead, coach, and develop a team of specialists and managers, setting clear goals, ensuring accountability, and building defined career paths and growth.
Cross-Functional Collaboration: Partner with Creative Services, Marketing Science, Product, Technical Consulting, and Sales to deliver integrated solutions and share learnings across the organization.
Proven track record of building and maintaining senior client relationships.
Lead, coach, and develop a team of specialists and managers, setting clear goals, ensuring accountability, and building defined career paths and growth.
Partner with Creative Services, Marketing Science, Product, Technical Consulting, and Sales to deliver integrated solutions and share learnings across the organization.
Creative Advertising Technologies with PwC validating the results it delivers for brands.
We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok.
Together, we want to create and maintain an inclusive environment where everyone feels respected and heard.

7+ years of experience in digital media, with deep expertise in Paid Social and strong understanding of the broader advertising ecosystem.
1+ year of experience managing a team.
Hands-on experience with paid media platforms and a genuine appetite for enabling clients to operate them independently.

Experience in e-commerce, retail, or DTC verticals.
Familiarity with Smartly or other paid media tech platforms.
Cross-channel experience across Meta, TikTok, Pinterest, Snap, LinkedIn, and Google.
Hands-on experience with programmatic and Amazon DSP/CTV.
Exposure to emerging AI-native ad platforms (e.g., OpenAI Ads) and a track record of getting up to speed on new channels quickly.
Practical experience applying AI/ML tools to media strategy, optimization, or workflow efficiency.
Choice of computer (MAC or PC)
And so much more…

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers.
Smartly is the only company in the industry recognized as a
Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Maintain a strong understanding of contracts, forecasts, scope, and account health- identifying expansion opportunities and protecting delivery profitability.
Our Diversity, Equity & Inclusion approach is at the heart of it.
Working knowledge of AI and machine learning concepts, and a curiosity for how they're reshaping paid media and platform automation.

This listing is sourced directly from Smartly's careers page and normalized into a canonical job model.