Umdasch Group

Umdasch Group

Customer Support & Success Specialist (Hi‑Vis® Scaffold Management Software)

Roswell, GA, United States · Contract

Sponsorship not specified$10k-$20kDetected 137 days ago
AzureDevOpsJiraCRMCustomer SuccessCustomer SupportZendeskCommunicationCollaboration

About the role

  • Operating within the newly established umdasch Industrial Solutions division, AT-PAC is a global leader in scaffolding solutions.
  • Specializing in the industrial market segment, AT-PAC focuses on serving all scaffold contractors and industrial service companies across a variety of sectors.
  • AT-PAC became fully integrated into the Umdasch Group in 2023, combining its 25 years of industrial scaffolding expertise with Doka's 150-year legacy in formwork and shoring.

Nice to have

  • CRM experience, additional languages, ConTech/PropTech background, willingness to travel 10-20%.
  • At AT-PAC, you're not just joining a team, you're joining a global movement to reshape access and scaffolding solutions.
  • We're committed to investing in our people, our innovation, and your growth.
  • Diagnose issues across configuration, data, and system behavior
  • Provide structured customer feedback to Product.
  • Experience with Zendesk, Azure DevOps/Jira, and Power BI.
  • Strong communication skills
  • confident presenter.

Compensation

  • $10k-$20k

This listing is sourced directly from Umdasch Group's careers page and normalized into a canonical job model.