Umdasch Group
Customer Support & Success Specialist (Hi‑Vis® Scaffold Management Software)
Roswell, GA, United States · Contract
Sponsorship not specified$10k-$20kDetected 137 days ago
AzureDevOpsJiraCRMCustomer SuccessCustomer SupportZendeskCommunicationCollaboration
About the role
- Operating within the newly established umdasch Industrial Solutions division, AT-PAC is a global leader in scaffolding solutions.
- Specializing in the industrial market segment, AT-PAC focuses on serving all scaffold contractors and industrial service companies across a variety of sectors.
- AT-PAC became fully integrated into the Umdasch Group in 2023, combining its 25 years of industrial scaffolding expertise with Doka's 150-year legacy in formwork and shoring.
Nice to have
- CRM experience, additional languages, ConTech/PropTech background, willingness to travel 10-20%.
- At AT-PAC, you're not just joining a team, you're joining a global movement to reshape access and scaffolding solutions.
- We're committed to investing in our people, our innovation, and your growth.
- Diagnose issues across configuration, data, and system behavior
- Provide structured customer feedback to Product.
- Experience with Zendesk, Azure DevOps/Jira, and Power BI.
- Strong communication skills
- confident presenter.
Compensation
- $10k-$20k
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This listing is sourced directly from Umdasch Group's careers page and normalized into a canonical job model.