Connor Consulting

Director – Software Publisher Services - US (Remote)

San Francisco, California, United States · Director

Sponsorship not specifiedDetected 31 days ago

Project ManagementBusiness DevelopmentSAPCustomer SuccessLeadershipCommunication

About the role

We are looking for a Director to take ownership of a portfolio of client accounts within our Software Publishers Services line of business.
This is a senior commercial role: you will be accountable for the revenue, growth, and quality outcomes your clients experience.
We have a mature delivery infrastructure - tracking systems, quality frameworks, structured escalation pathways, and a capable operations team - that handles day-to-day execution.

"Are you looking for an opportunity to drive commercial growth, own strategic client relationships, and shape the future of software compliance advisory at a global level?"
Connor Consulting Partners, LLC is a specialist advisory firm delivering software license compliance and advisory services to a global client base.
Our line of business is structured so that every person operates at their highest value: Directors focus on client outcomes and commercial growth, a dedicated delivery management function provides the operational infrastructure, and Account Managers and Technical Leads run day-to-day execution with genuine autonomy.
You own all commitments made to clients on timelines, fees, and scope.
Drive account-level growth and revenue extraction from existing contracts.
You retain full authority to commit, and you own the delivery risk associated with your decisions.
Maintain periodic senior-level touchpoints with your clients.
Build and deepen the relationships that generate long-term account value.
An organisational structure specifically designed to free you from operational detail so you can focus on growth and strategic client value.
A delivery infrastructure - tracking, quality frameworks, structured governance - that provides visibility and support witho

Degree-level education or equivalent professional experience.
Relevant industry certifications are advantageous but not essential (e.g., ITAM, SAM, vendor-specific compliance certifications).
Established professional network within the software compliance and advisory sector.

Experience & Knowledge
Significant experience in software license compliance, software asset management, or software advisory services.
You understand the commercial landscape, vendor licensing models, and the compliance audit lifecycle.
Proven track record of owning and growing a client portfolio in a professional services or advisory environment.
You have managed commercial relationships at a senior level and have delivered measurable revenue growth.
Experience leading delivery teams in a matrix structure.
You know how to get results through people who do not report directly to you, and you understand the discipline of stepping back from operational detail while retaining accountability.
Understanding of major software vendors' licensing programmes (e.g., Microsoft, Oracle, SAP, IBM, or similar).

Give the delivery function a forward view of your pipeline so they can plan capacity proactively.
Consult on delivery capacity before making commitments to clients.
This is not about seeking permission - it is about making informed decisions with the full picture.
Be transparent about the state of your accounts.
Reinforce the firm's delivery standards within your accounts.
Process compliance and quality frameworks only work when leadership at every level backs them.
Collaborate openly with your peers.
Share information, share best practice, and operate as a coherent leadership group - not as isolated client silos.

Structured weekly and monthly forums with the leadership team to review portfolio health, make decisions, and align on priorities.

We are in an exciting period of growth and organisational maturity.
The result is a firm where senior leaders spend their time on the work that matters most - growing accounts and winning new business.
growing your accounts, winning new business, maintaining senior client relationships, and ensuring the quality standard your clients receive meets the firm's expectations.
The right person for this role is a commercially-minded leader who has the confidence to step back from operational detail and trust a well-designed delivery system, while retaining clear accountability for results.
This role also carries a strategic dimension beyond day-to-day portfolio management.
The software publisher services landscape is evolving.
Publishers are shifting from audit enforcement toward models built around customer engagement and customer success, and we are actively leading that evolution.
Connor is at the front of this change, helping publishers and their customers move toward advisory-led relationships that create lasting value on both sides.

This listing is sourced directly from Connor Consulting's careers page and normalized into a canonical job model.