Green Thumb

Asset Protection Specialist (Part Time)

Allentown, Pennsylvania, United States · Part-time

Sponsorship not specifiedDetected 2 days ago

Customer SupportLeadershipCollaboration

About the role

At Green Thumb Industries, we believe the first impression is everything and that starts with you.
As an Asset Protection Specialist (APS), you're not just a security presence, you're the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge-style experience for our guests.
This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for.

Manage check-in with professionalism and efficiency, while upholding compliance standards.
Provide basic concierge-level support: answering common questions and directing traffic.
Safety, Security & Support
Support emergency procedures and preparedness, including fire, evacuation, or weather response.
Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment.
Support training of new APS team members to model warm, professional, and compliant behavior.

Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
Monitor various areas of the premises, including the store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
De-escalate situations with empathy, tact, and clear communication.
Report and respond appropriately and urgently to any safety, security, or compliance incidents.
Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
Other duties as assigned
At least one year of customer-facing or concierge experience strongly preferred.
Familiarity with POS systems and/or compliance technology preferred.

A sset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values.
Set the "Vibe" from the moment customers enter our doors.
Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times.
Foster strong relationships and mutual trust with store teams, leadership, and customers.

This listing is sourced directly from Green Thumb's careers page and normalized into a canonical job model.