Onbe
Implementation Manager
Conshohocken, Pennsylvania, United States
Sponsorship not specified$90k-$105kDetected 2 days ago
Project ManagementExcelCommunicationMicrosoft Office
About the role
- Summary: The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery.
- This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas.
- Our job titles may span more than one career level.
Responsibilities
- Leads multiple implementations, varying in scope and size, simultaneously
- Provides subject matter expertise for implementations, products & services, and marketing & training directly to external clients and internal partners
- Manages client and internal stakeholder expectations and translates client requirements and program characteristics to internal partners
- Provides timely status reporting and leads status meetings that ensure clear messaging, outline deliverables, and supervise ownership & status of open issues
- Builds order templates, user guides, and presentation materials
- Ensures all client-facing documents and information have been provided upon delivery
Requirements
- Bachelor's degree
- 5+ years of experience in a client-facing onboarding role using proven implementation or project management methodologies
- Proven understanding of best practices in project lifecycle methodology and project management principles
- Knowledge of Microsoft programs including Word, Excel, and PowerPoint
- Project Management tool/software experience (Smartsheet, MS Project, etc.)
- Excellent business writing and communication skills
Nice to have
- PMP preferred but not required
Compensation
- The base salary range for this position is budgeted for $90,180 to $105,000 with eligibility for an annual bonus.
Company info
- on behalf of our clients, as their comprehensive payments partner.
- We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!
This listing is sourced directly from Onbe's careers page and normalized into a canonical job model.