Openly
Litigation & Appraisal Adjuster (Remote, US)
Remote - United States
Sponsorship not specifiedDetected 33 days ago
NegotiationProcess ImprovementCustomer SupportLeadershipCommunicationCollaborationTime ManagementAdaptability
About the role
- The ideal candidate is a consummate professional who commands every file with proactive ownership and unwavering integrity.
Responsibilities
- Manage end-to-end handling of HO property claims in litigation and appraisal, from assignment through final resolution, including supplements and post-resolution activity.
- Drive litigation development and strategy on the file, partnering closely with defense counsel and providing clear direction on case posture, exposure, and resolution path.
- Manage the appraisal process from invocation through award, including appraiser selection, umpire engagement, and oversight of scope and methodology.
Requirements
- 5+ years of HO claims experience, with demonstrated experience handling litigation matters from assignment through resolution
- Proven ability to independently scope and write property estimates in Cotality - not merely reviewing estimates prepared by others, but authoring them with technical precision and scope accuracy
- Experience managing the appraisal process from invocation through award
- Active adjuster license(s) or eligibility to obtain licenses in all required states
- Proficiency in Microsoft and Google productivity tools
- Exceptional written and verbal communication skills, with the ability to communicate clearly and persuasively across diverse audiences including policyholders, public adjusters, contractors, experts, and legal counsel
- Experience handling claims in Oklahoma and other West Coast states
- Innovative mindset with a track record of contributing to process improvement
- Experience with MacBook and Google Suite products in claims handling
- Required
- Strong verbal negotiation skills and a track record of working collaboratively with defense partners to drive the litigation strategy and resolution
- Experience with formal claim handling, reservation of rights, coverage position letters, and related correspondence
- must maintain licensure as a condition of continued employment
- Experience in a remote or hybrid claims environment, with the ability to work from home without distraction
- Strong organization, time management, and multi-tasking abilities
- Tech-savvy with comfort using high-end technology tools for adjusting
- Ability to work highly independently, make difficult decisions without constant direction, and proactively manage a complex workload in a fast-paced team environment
Benefits
- Claim Investigation & Coverage Analysis
- Conduct thorough investigations including review of policy terms, complete coverage analysis, and damages evaluation on complex HO property claims.
- Issue coverage position letters, reservation of rights, and other formal claim correspondence as needed.
- Prepare and maintain thorough file documentation, including coverage letters, estimates, activity notes, and settlement documentation.
This listing is sourced directly from Openly's careers page and normalized into a canonical job model.