Arrive AI
North American Director of Revenue Operations
Atlanta · Director
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About the role
- As Arrive scales its North American commercial operations, we are looking for a Director of Revenue Operations to lead and elevate our North American RevOps function.
- This is a people-first, operationally hands-on leadership role for someone who is equally comfortable building a high-performing team as they are rolling up their sleeves on day-to-day execution.
- Reporting directly to the Global Director of Revenue Operations, you will be the senior RevOps leader embedded in the North American region - owning team management, in-region stakeholder relationships, and the operational heartbeat that keeps our North American sales engine running.
Responsibilities
- Own the day-to-day management of the North American RevOps team, providing the structure, coaching, and hands-on support that helps each person grow - building capability and productivity from the ground up.
- Develop each team member through ongoing coaching, performance management, and career growth planning.
- Continuously streamline GTM operations processes across the region, simplifying workflows and improving tool adoption to drive greater efficiency for sales teams.
- Partner closely with Marketing, Finance, Customer Success, and Product to ensure cross-functional alignment across the North American go-to-market motion.
- Own regional reporting deliverables up to the Global Director of RevOps, ensuring timely, accurate, and insight-led outputs that meet global standards.
- Maintain and improve dashboards, KPI frameworks, and performance reports that give North American sales leadership real-time visibility.
- You lead with structure but stay close to the details.
- You don't need to own the budget or the boardroom - but you do own your region, your team, and your craft.
Nice to have
- Natural people leader who invests in the growth of their team.
- Strong relationship builder - able to earn credibility quickly with in-region sales leadership.
- Operationally rigorous, with a bias for process, documentation, and follow-through.
- Comfortable operating in ambiguity and translating field complexity into clear operational direction.
- Strong communicator, able to distill complex situations into crisp reporting for senior stakeholders.
- 8-10 years of progressive experience in Sales Operations, Revenue Operations, or GTM Strategy.
- Proven track record in a high-growth environment. experience in SaaS, Mobility, Fintech, or Marketplace strongly preferred.
- Advanced Salesforce experience across reporting, pipeline management, and data governance.
Skills
- Oversee the North American cadence of pipeline reviews, QBRs, and forecast calls in alignment with global RevOps rhythms.
- Gather feedback directly from in-region stakeholders and translate it into clear, actionable next steps for improving processes.
- Identify needs and signals from the field and escalate or translate them into actionable recommendations for the Global Director of RevOps.
- Ensure CRM (Salesforce) data integrity and user adoption across the region.
Company info
- As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on.
- Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us.
- As a global team, we are transforming urban mobility.
This listing is sourced directly from Arrive AI's careers page and normalized into a canonical job model.