Passion.io
Creator Success Manager (Business & Monetisation) - Fully Remote
Toronto, Ontario, Canada
Sponsorship not specifiedDetected 44 days ago
ComplianceOKRsHubSpotCustomer SuccessEpicLeadershipMentoring
About the role
- Which means… This isn't traditional Customer Success.
- We need someone who understands: → Audience growth → Offer positioning → Monetization psychology → Revenue strategy and conversations → And what it actually takes to scale a personal brand You don't wait for churn signals.
- If you've lived inside the creator economy - built something, coached something, launched something - keep reading.
Responsibilities
- When a creator stops saying "I'm building something…" and starts saying "I'm scaling something." That moment?
- You design momentum before they happen.
- ✔️ You help creators turn ideas into revenue ✔️ You own a portfolio like a business ✔️ You operate at the intersection of empathy and commercial sharpness ✔️ You influence how Success evolves inside a fast-scaling AI-powered platform 👉 Apply. 👉 Show us how you think about scaling creators. 👉 Let's build businesses that last. 🚀 ------------------
- At Passion.io, we're on a mission to empower creators to build and monetize their own mobile apps - without coding.
- Our platform lets 15,000+ creators launch their own mobile apps and teach their passion - no code, no hassle, just impact.
Benefits
- Connect with CS leadership to align on vision, NRR levers, and the future of Creator Success at Passion. 🔚
Company info
- At Passion.io, we're building at the frontier of the creator economy.
- We're rolling out AI-powered features that radically accelerate how creators build, launch, and scale inside our platform - and you'll be part of that evolution. 🔄 This role exists to guide creators through onboarding, launch, monetisation, and retention - so they don't just publish an app… They build a business that lasts.
- You'll manage ±45 premium creators - primarily US-based (so yes, EST/PST is part of your rhythm ).
- You'll be part of a fast-moving, fully-remote crew spread across the globe, passionate about growth and building tools that change lives.
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This listing is sourced directly from Passion.io's careers page and normalized into a canonical job model.