DXC Technology
Customer Support Representative - Insurance Annuities
USA - OK - TULSA · Senior
Sponsorship not specifiedDetected 30 days ago
Customer SupportResearchCommunicationCollaborationProblem SolvingTime ManagementUnderwriting
About the role
- We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
- Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.
- Customer Service Representatives for the Annuities team at DXC!
Responsibilities
- Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
Requirements
- 1-2 years customer service experience
- Ability to multitask and successfully operate in a fast paced, team environment
Nice to have
- Some college experience or a trade or professional certification.
- Insurance or Financial Services industry experience or Product specific experience.
- Prior Call Center experience is highly preferred.
- Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.
- Working environment:
- Work a shift during the hours of operation of 7:30 AM to 5:30 PM Monday - Friday
- We're committed to fostering an inclusive environment where everyone can thrive.
- If you are an applicant from the United States, Guam, or Puerto Rico
Skills
- Use computerized systems for tracking, information gathering, and/or troubleshooting.
Benefits
- Respond to customers, agents and broker/dealer's requests via telephone or email, providing high quality service to BHF Annuity customers who have insurance or other financial service products or benefit plans.
Company info
- DXC will respond only to requests for accommodations due to a disability.
- Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.
- These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.
- DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
- More information on employment scams is available here.
Visa & Work Authorization
- sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law
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This listing is sourced directly from DXC Technology's careers page and normalized into a canonical job model.