Hopper
Partner Success Consultant - Commerce
Boston - Remote · Senior
Sponsorship not specifiedDetected 47 days ago
AlgorithmsMachine LearningLeadershipCommunicationAdaptability
About the role
- A strategic mindset paired with a bias for execution and the adaptability to thrive in fast-moving environments
Responsibilities
- Develop and execute growth strategies that drive revenue, conversion, and engagement across travel products - covering loyalty, pricing, merchandising, and marketing best practices
- Identify performance gaps and opportunities using platform data, then design and champion initiatives that move the needle
- Deliver data-driven insights and recommendations that inform partner decision-making at the executive level
Requirements
- Strong analytical skills and the ability to translate complex data into clear strategy and actionable recommendations
Skills
- Excellent communication skills and executive presence - comfortable leading high-stakes conversations with confidence
Compensation
- Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
Benefits
- Monitor partner health metrics and proactively flag risks, escalating and resolving issues before they impact performance
- Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Please ask us about our very generous parental leave, much above industry standards!.
Company info
- Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.
- Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
- Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
- Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
- Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.
- Open communication with management and company leadership.
This listing is sourced directly from Hopper's careers page and normalized into a canonical job model.