Intercom

Intercom

Technical Support Specialist

Chicago, Illinois

Sponsorship not specified$62k-$74kDetected 1 day ago
RESTA/B TestingOutbound SalesCustomer SupportIntercomCommunicationCollaborationProblem SolvingMentoring

About the role

  • We ship product updates consistently, so if constant learning excites and energises you, this environment will suit you well!
  • The base salary range for candidates within the Greater Chicago Area is $62,000 - $74,000.

Responsibilities

  • Are passionate about leveraging AI to enhance support experiences and drive team performance.
  • See support as an exciting opportunity to solve daily customer related puzzles.
  • Are hungry to learn, iterate, and help build something great.
  • experimentation & building is encouraged & celebrated.
  • Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.

Requirements

  • Proof of eligibility to work in the United States is required.

Skills

  • Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc.

Compensation

  • The base salary range for candidates within the Greater Chicago Area is $62,000 - $74,000.
  • The base pay range is subject to change and may be modified in the future.

Benefits

  • We are a well-treated bunch with awesome benefits!
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Company info

  • Start talking to customers in the inbox and build "inboxing" fundamentals through Paired Inboxing sessions.

This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.