Intercom
Technical Support Specialist
Chicago, Illinois
Sponsorship not specified$62k-$74kDetected 1 day ago
RESTA/B TestingOutbound SalesCustomer SupportIntercomCommunicationCollaborationProblem SolvingMentoring
About the role
- We ship product updates consistently, so if constant learning excites and energises you, this environment will suit you well!
- The base salary range for candidates within the Greater Chicago Area is $62,000 - $74,000.
Responsibilities
- Are passionate about leveraging AI to enhance support experiences and drive team performance.
- See support as an exciting opportunity to solve daily customer related puzzles.
- Are hungry to learn, iterate, and help build something great.
- experimentation & building is encouraged & celebrated.
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Requirements
- Proof of eligibility to work in the United States is required.
Skills
- Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc.
Compensation
- The base salary range for candidates within the Greater Chicago Area is $62,000 - $74,000.
- The base pay range is subject to change and may be modified in the future.
Benefits
- We are a well-treated bunch with awesome benefits!
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Flexible paid time off policy
- Paid Parental Leave Program
- All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Company info
- Start talking to customers in the inbox and build "inboxing" fundamentals through Paired Inboxing sessions.
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This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.