Dexcom
AR Specialist 3
San Diego, California · Mid
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About the role
- The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM).
- Dexcom began as a small company with a big dream: To forever change how diabetes is managed.
- That means personalized, actionable insights aimed at solving important health challenges.
Nice to have
- Associate degree or bachelor's degree from four-year college or university strongly preferred
- Typically requires a minimum of 4-6 years of related experience and High School diploma/certificate or equivalent.
- Travel Required:
- You will not have an assigned workstation and will work with your manager to determine office visit needs.
- You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
- Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
- The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
- An Equal Opportunity Employer.
Compensation
- $24k-$36k
Benefits
- A full and comprehensive benefits program.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- To unlock information and insights that drive better health outcomes.
- We are broadening our vision beyond diabetes to empower people to take control of health.
- Improving human health.
- Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions.
- The opportunity to improve health on a global scale stands before us.
Company info
- Review customer accounts and correspond with consumers and businesses regarding past due invoices and over/short payments via emails, letters and telephone calls.
- Expected to know each team member's duties and cover during absences
- Apply cash to customers' accounts. Process refunds (to credit cards or via check) as needed.
- Create credit/debit memos to correct invoices already billed as requested.
- Work with Customer Service (refunds, disputes and general information) and Patient Billing (for insurance payments) and Quality (returns).
- Process and review insurance payment retractions
- Maintain documentation and procedures in accordance with company policy.
- Provide support requested during audits.
- Support co-workers and help with deadlines during high volume times
- Assumes and performs other duties as assigned.
- Review reports to determine correct action needed to resolve outstanding credit/balance including credits, debits, refunds and/or applying funds.
- A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
- Growth opportunities on a global scale.
This listing is sourced directly from Dexcom's careers page and normalized into a canonical job model.