Peloton Technology

Peloton Technology

Senior Director, IT Operations & Digital Resilience

New York, New York · Director

Sponsorship not specified$283k-$361kDetected 63 days ago
Site Reliability EngineeringComplianceCompensationVPNSD-WANLeadershipCommunication

About the role

  • The Senior Director of IT Operations & Digital Resilience will be the primary architect of our internal technology experience and operational stability.
  • Your mission is to ensure a seamless "always-on" employee experience while maintaining a rigorous security and compliance posture across our global footprint.
  • Act as the primary advocate for the "Employee Experience," using technology to reduce friction in the daily workflow

Responsibilities

  • Direct the global IT Helpdesk and a specialized VIP Support tier, ensuring white-glove service for executive leadership
  • Own the global network stack, ensuring seamless VPN, SD-WAN, and office-based connectivity
  • Align operational workflows with corporate security policies to ensure "security by design" in IT Ops
  • Manage offshore vendor relationships (BPO/MSP), ensuring third-party delivery meets internal quality and security standards
  • Manage a multi-million dollar budget encompassing hardware, software licensing, and managed service contracts
  • You will be responsible for the design and weekly delivery of the

Compensation

  • $283,350 - $360,950 USD
  • This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Benefits

  • As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family.
  • Medical, dental and vision insurance
  • Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey.
  • At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content.

Company info

  • You will lead a global team of 20+ professionals across Service Desk, Infrastructure, SRE, and Compliance functions.

Equal opportunity

  • Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Visa & Work Authorization

  • eran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial s

This listing is sourced directly from Peloton Technology's careers page and normalized into a canonical job model.